Service Management

RESUMES

RUBY MARIA FRANCIS

Email id : **********@*****.***

OBJECTIVE

Aspire to establish myself as a to quality service oriented personal in the

aviation industry and boost my career by serving the need of the customer.

PROFESSIONAL QUALIFICATION

Diploma in Aviation Hospitality and Airport Management (IATA/UFFTA) From

Akbar Academy of Airline Studies Kottayam (2013-2014 batch).

EDUCATION QUALIFICATION

Computer Reservation System (Galelio,Amadeus,Abacus).

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Pursuing Degree BA English.

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Plus Two from National Institute of Open School.

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SSLC from Kerala State Board of Examination.

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COMUPTER PROFICIENCY

● Computer Reservation System (CRS) and Basics Computer Knowledge.

WORKING EXPERIENCE

● Guest Service Association (GSA) at Travel Food Service (tfs) Chennai Airport

( lounge)

COMMUNICATION SKILLS

English, Malayalam, Tamil

TO READ AND WRITE

English, Malayalam, Hindi

STRENGTH

Time Management.

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Hard working, ability to meet deadlines.

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Good looking, friendly, team work.

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Punctuality & Obedient.

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Ability to learn new Technologies and self motivated.

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A very fast learner and can grasp new concepts quickly.

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Computer basics and good communication skills.

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ACTIVITIES

Reading.

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Learning new languages.

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Learning new computer skills.

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Travelling different places.

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Making new friends.

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PERSONAL DETAILS

07th August 1992

Date of Birth :

Father’s Name : M.M. Francis

Marital Status : Single

BMI : 19.60

Permanent Address : Mannancheril House

Moozhoor P.O

Manjamattom

Kottayam

Kerala

Pin Code : 686503

Phone No. : 978-***-****,859-***-****

PASSPORT DETAILS

● Passport number : L8905670

● Place of issue : COCHIN

● Date of issue : 16/04/2014

● Date of expiry : 15/04/2024

DECLARATION

I Ruby Maria Francis; hereby declare that the above specified details are true

and correct to the best of my knowledge and belief

Thanking You

RUBY MARIA FRANCIS

Place : Kottayam

Date : 17-05-2015

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