High School Service
Resume:
Alma Pjetri
** ******** ******, *******, ** *****
Tel: 914-***-****
Cell: 914-***-****
OBJECTIVE: To obtain a position as a room attendant and waitress in a
hotel
SUMMARY OF QUALIFICATIONS:
. More than 1 year experience as a room attendant and waitress
. Hardworking and professional at performing the job duties
. Knowledge of the materials, equipments and processes in cleaning and
housekeeping
. Good relationship with supervisors and team mates
. Great flexibility in working hours to suit the situations
. Great honesty and loyalty proven through the past work experiences
. Speaks well Albania, Italian, and English
PROFESSIONAL EXPERIENCE:
4/1/2012 - 10/31/2012 Room Attend and Waitress at Via Napoleone # 37
Solferino (Mantova) 46040 Italy
. Dust and clean hotel rooms
. Change linen and craft beds
. Clean showers, tubs, sinks and toilet items
. Vacuum and brush carpets, mop floors as required and dust furniture
. Record room condition on work assignment sheets
. Give information to guests regarding hotel services
. Listen and act in response to guest's requests or complaints
. Report lost and found articles, safeguarding problems to supervisor
. Remove worn guest amenities and garbage
. Refill guest amenities and supplies
. Look over rooms for security hazards and for the operating condition
of utensils
. Present menus and respond any questions regarding menu items
12/8/2012-7/31/2013 Waitress at Trattoria Dei Colli, Via Ortaglia #1
Monzambano (Mantova) Italy
. Greet guests and accompany them to their tables
. Present menus and respond any questions regarding menu items
. Serve food and beverages
. Stock service areas with supplies; coffee, food, tableware, and linens
. Take dishes and glasses away from tables and counters
. Taking customer's orders, serving food and beverages and performing
other duties as assigned
EDUCATION:
09/2006 - 6/2011 High School Diploma, Via Roma #2 Guidizzolo (Nantova)
46040 Italy
REFERENCES: Upon request
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