Assistant Social Media

Natasha Ho

*A, ** Cecil Street +1-416-***-****

Toronto, M5T 1N3 *******.**@****.********.**

LinkedIn Profile: https://www.linkedin.com/pub/natasha-ho/7a/43b/618

SUMMARY OF QUALIFICATIONS

Quick learner, work well under pressure to meet deadlines

Meticulous worker; attentive to quality and detail

Self-motivated; able to learn on own initiative

Excellent verbal and written communication skills

Able to read and write in Chinese; native in Cantonese and fluent in

Mandarin

Advanced computer skills; Microsoft Office, especially Access, Excel and

python

EDUCATION

Bachelor of Science, Specialise in Psychology and major in Linguistics

The University of Toronto, Toronto, Canada

U of T (HK) foundation scholarship of CAD22,000, renewed for 4 years

Enrolled in Research Opportunity Program, Grade: A-

Dean's List Scholar in year 2013-2014

Current cGPA: 3.48

EMPLOYMENT HISTORY

Master Agent, Sictronics, Toronto, Canada

Feb 2015 - present

Monitor and manage up 10 campus stores across Canada

Qualify and recruit agents for campuses within my territory

Summer Intern, Operations & Technology, Citigroup, Hong Kong

Jun-Aug 2014

10/F, Two Harbourfront, 22 Tak Fung Street, Hung Hom, Hong Kong

Monitor tax reclaim procedures to over 100 funds of corporate clients

Strategically analyse tax law in over 10 countries all over the world

Liaise with other Citigroup colleagues in other countries, customer

service officers and clients to facilitate the tax reclaim procedures

Manage and respond promptly to reject cases from tax office

Fine tune operational procedures for higher efficiency and accuracy

Organize and streamline the existing filing systems

Book store & Office assistant, Swindon Book Co. Ltd., Hong Kong

Jun-Aug 2013

5/F, Anson House, 13-19A Lock Rd, Tsim Sha Tsui, Hong Kong

Respond to textbook enquiries for 15 schools with 7 forms each

Provide general administrative support

Facilitate communications between departments

Streamlined the set of reservation procedures to increase efficiency

Teamed up with other summer book store & warehouse assistants

Represent book store in Hong Kong Book Fair & other school book sales

VOLUNTEER EXPERIENCE

Director of Communications, Arts & Science Undergraduate Research Group

2014-present

Coordinate within the team to facilitate projects and events

Facilitate communications between undergraduate students and the faculty

Liaise with professors and university-affiliated research organizations

Responsible for marketing and promotion

Design and update web page

Monitor and manage social media presence, including Facebook group and

WordPress

Promote students' research opportunities

Editor-in-Chief (elected)

2015-present

Writer and Administrator, Psychology Students' Association Newsletter

2014-present

Attend to latest trend in the field of academic psychology

Attend to media, social media and news in general

Write at least 1 piece of article about Psychology every month

Organize biweekly meeting

Handle monthly submissions

Coordinate between writers, editors, artists and layout artists

Promote the newsletter on social media and on campus

VP Events (elected)

2015-present

Communications Executives, Global Student Network

2014-present

Coordinate within the exec team of 15 to facilitate projects and events

Liaise with 50+ other culturally-themed clubs on campus

Responsible of the marketing and promotion of our clubs' events

Raise awareness about international student in UofT and Canada in general

Research Assistant, Lockwood Lab, University of Toronto

2014-present

Schedule meet up time with participants

Conduct experiment on participants

Data entry and analysis

iConnect mentor, Centre for International Experience

2013-2014

Support mentees in their transition to the U of T by providing information

and referrals to appropriate campus resources

Promote a sense of belonging and inclusion with mentees and encouraging

active involvement in iConnect, University or community-based activities

Share knowledge about Canadian culture and have an interest in learning

about other cultures

Create a safe, open environment that encourages mentees to talk, discuss

their concerns and to ask questions

Alternative Reading week project leader, Centre for Community Partnerships

2013-2014

Work closely with community agencies/organizations and CCP staff to develop

projects which meet the needs of that organization and maximize the

learning potential for U of T students

Promote and recruit students for the ARW program

Lead a team training for project participants and build group cohesion

Lead small groups of 20 project participants acting as the main point of

contact for students, community partners and CCP staff.

Create a meaningful volunteer experience for students through ongoing

reflection, support and troubleshooting

Teaching Team, Peace by PEACE U of T Chapter, Toronto, Canada

2012-2013

Delivers an eleven week conflict resolution curriculum to a class of 25

Grade 5 students in an inner city public school

Lead students through games and activities allow them to recognize

conflicts, respect cultural differences, appreciate communication and win-

win solutions

PSY100 Tutor, Student Offering Support U of T Chapter, Toronto, Canada

2012-2013

exam review sessions as they lead students through the covered material

communicate with confidence and enthusiasm to entice your peers

Create the presentation for the session as well as compile the take-home

study package for the students

Engage students effectively during the review session and confidently

respond to questions 'on the spot'

Contact this candidate