Customer Service Human Resources

Megan Ann Shabe

**** ******* **** *****, ********** Valley, PA 19006 C: 215-***-**** ********@*****.***

PROFILE Psychology graduate looking to use my knowledge base in a Human Resource position. The

combination of my coursework at Kutztown University and my past professional experience

will make me a valuable asset to your team.

EDUCATION B.S. Kutztown University of Pennsylvania Kutztown, PA

Major: Psychology August 2014

Major GPA: 3.5

RELEVANT COURSES

Human Resources Management, Micro Economics, Statistics for Behavioral Sciences,

Learning Motivation and Emotion, Social Psychology, Principles of Measurement

PROFESSIONAL EXPERIENCE

Server, Carrabba’s Italian Grille (Willow Grove, PA) June 2014 – Present

• Provide exceptional customer service to fine-dining restaurant in high volume and

fast paced environment.

• Headwait- Train potential employees, administer the deposit of daily revenue,

disburse employee payroll, and file essential paperwork for company

documentation.

Professional Intern, Creative Health Services (Pottstown, PA) January 2014 – May 2014

• Co-facilitated group therapy in Intense Outpatient Program (IOP)

• Developed Treatment Plans for patients and completed Progress Notes for each

client on a daily basis.

Research Assistant, IRB Certified (Kutztown, PA) August 2013 – August 2014

• Topic: Parenting Style Outcomes

• Assisted in collection of literature and data for Prof. Jennifer Wentz

VOLUNTEER EXPERIENCE

Alternative Spring Break Volunteer, Habitat for Humanity March 2013

• Assisted with house construction for low-income families Cookeville, TN

Advertising and Promotion Coordinator, Red Cross Blood Drive – Key Club October 2008- April 2009

• Created targeted marketing flyers and e-mails Willow Grove, PA

• Organized schedule of donors and managed site facilities

CAMPUS LEADERSHIP

Psychology Tutor & Mentor, Academic Transformation at Kutztown (ATAK) August 2013 – May 2014

• Guided students to improve study habits, reduce stress, improve time management

skills/campus involvement, and develop future education planning.

SKILLS AND CHARACTERISTICS

Effective listener, quick learner, superior interpersonal and written communication, Microsoft

Office educated, open-minded, self-initiated, organized, driven, and patient

Contact this candidate