Customer Service Sales

Prisca .O. Akporie

** *** **** **

unit ****

Winnipeg R3y0p7

Canada

T: 204-***-****

E: ************@*****.***

PERSONAL SUMMARY

Prisca is an hardworking individual, at providing exceptional customer service and creating a

customer centric environment. She is a goal oriented individual who embraces the challenge of

mediocrity and pushes past it. Possessing extensive knowledge of basic retail concepts, visual

merchandising and loss prevention techniques has allowed her in the past to achieve all goals

that have been set for her. As a true professional she always exhibits a cheerful demeanor

toward others, and uses a win-win approach to help remove barriers. Her key strengths lie in the

fields of customer satisfaction, sales generation and loss prevention. During her career she has

worked in well-known retail stores and has successfully sold equipment, furniture, shoes and

clothes. Right now she would like to work for a company that shares her values and

commitment to delivering a friendly and enthusiastic customer experience to all shoppers.

CAREER HISTORY

SALES ASSOCIATE – January 2010 - December 2011

Employers name - LEEN OVIS FAST FOOD.

Responsible for ensuring that each customer receives the best service possible, and for

assisting in the execution of all store initiatives that contribute to generating sales.

Duties;

Responding quickly and resourcefully to customer requests or concerns.

Using suggestive selling techniques to increase sales.

Giving information to customers about products.

Operating the till.

Up selling and making recommendations to customers.

Serving multiple customers in a short period of time.

Carrying out re-merchandising, display, price markdowns duties.

Accurately completing cash register transactions.

Receiving store deliveries.

Representing the store in a professional and positive manner.

Creating and maintaining long-term relationships with regular customers.

Assisting in all store administrative tasks.

Taking care of the customers’ needs while following company procedures.

Executing marketing and visual merchandising initiatives.

Occasionally opening and closing the store.

Organizing the display of merchandise.

Assisting customers with choices by providing them with information about products.

Participating in physical inventory counts.

Adhering to all store retail policies and procedures.

SALES ASSISTANT – January 2012 - September 2012

Employers name - Sanaova

KEY SKILLS AND COMPETENCIES

Sales

Able to engage and speak to customers.

Superb people and sales skills.

Customer service experience in a retail environment.

Knowledge and experience in using computer systems.

Communicating effectively and professionally.

Can work at a sustained pace and produce quality work.

Personal

Highly enthusiastic individual who has a strong desire and commitment to achieve both

personal and professional goals.

High energy levels.

Physically fit and capable of repetitive bending, prolonged standing, twisting, stooping,

squatting and climbing.

Willing to take ownership of problems.

Dependable and trustworthy.

Willing to work late nights, overtime and weekends.

Punctual and always on time for work.

AREAS OF EXPERTISE

Store Operations

Front-end operations

Merchandising

Retail operating standards

ACADEMIC QUALIFICATIONS

University of Manitoba - 20012 – present

St Mary dedication high School; Maths (A) English (B) Physics (B) 2007- 2011

REFERENCES

Available on request.

Contact this candidate