Customer Service Real Estate
Resume:
Antoinette L. Brady
Medina, Ohio 44256
******@*******.***
Professional Profile
*Loan Workouts – Small Business /Commercial *Risk Management
*Commercial Loan Portfolio Management *Financial Analysis
*Title Policy / Abstract Review *Paralegal Assistant
*Negotiations *Property Management
*Customer Service *Quality Assurance
Work Experience
JPMorgan Chase Bank, NA 2012-Present
Quality Assurance Analyst
Develop action plans and recommend enhancements resulting from gaps. Partner with Business Controls
Office, Legal, Compliance, and Audit to ensure Credit related compliance with all applicable regulations.
Identify weaknesses in process/potential control gaps by conducting ongoing transactional and portfolio
reviews for functional groups within Business Banking.
Key Bank, Cleveland, Ohio 2010-2012
Loan Workout Manager, Asset Recovery Group
Develop and implement workout strategies for risk rated Business Banking loans with aggregated exposure
between $100M - $500M in the Midwest. Responsibilities include financial analysis, working with vendors
and legal counsel to mitigate loss, negotiations, risk rate credits, recommend charge off when appropriate and
prepare quarterly reporting. Types of loans include SBA Guaranty and nonprofit businesses. Completed
internal course work.
Key Bank, Cleveland, Ohio
Senior Specialist/Small Business Collection Workout 2004-2010
Reviewed loans for restructures, renewals, and term outs; worked on special projects as assigned.
Assisted collection team in reducing delinquency to their lowest level. Succeeded in restructuring
and closing approximately $21MM in Small Business lines of credit. Reviewed title and flood reports as
needed on real estate secured loans.
Key Bank, Cleveland, Ohio
Construction Specialist/National Real Estate Group
Temporary Assignment 2007-2008
Responsible for the processing of diligence items required to support commercial credit transactions
involving commercial real estate. Responsibilities include all aspects of title work, appraisals, environmental
reviews, flood determinations, construction loan management; also, I manage the Disaster Recovery Plan for
the National Real Estate Group.
Western Reserve Bank, Medina, Ohio
Commercial Credit Analyst 2002-2004
Analyzed, reviewed and wrote proposals for commercial loan approvals. Interfaced with internal and
external groups to coordinate the closing and funding process, provided accurate and detailed reporting to
lenders. Responsible for managing 5 lenders book of business.
Bank One, Akron, Ohio 1997-2002
Recovery Officer/Managed Asset Officer
Administered and managed a portfolio averaging $10MM consisting of 40+ adversely graded credits ranging
from $25M to $500M in small business and commercial problem loans. Determined and decision workout
strategies. Responsible for servicing, accurate projecting and timely action on accounts.
Education
Pursuing Bachelor’s degree in Business Management/Organizational Leadership
Baldwin-Wallace University;Projected Graduation Date December, 2015
Course work in Accounting and Business at the University of Akron
Credit and Cash Flow Analysis, Western Reserve Bank, Medina Ohio
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