Christopher L. Gonzalez
*** ******** ******, ***** *.Y 10473
telephone 347-***-****
core leadership qualifications
Team building / Leadership management/ Skilled in conflict resolutions /
Staff training and development / Consultative selling strategies
Experience:
Levis, New York, N.Y
sales lead September 2010-Present
. Direct and supervise employees in performing customer services
. Instruct staff on how to handle difficult and complicated sales
. authorize payments and merchandise returns.
. establish credit policies and operating procedures
. conflict resolution for employees and consumers
. in charge of employee scheduling and maintaining payroll from day
to day
Game Stop Bronx, N.Y
Assistant store manger November 2007 to January 2009
. performed all opening and closing managerial functions which
included, the securing of the business at end of day. all cash
handling procedures, supervision of the closing personnel
. Assisted with receiving and maintaining all inventory including
daily, weekly. and monthly
. Responsible for the training and development of all employees
. Responsible for scheduling and maintaining payroll from day to day
. In charge of promoting all midnight openings and special events
Education:
Saint Raymond's high school for boys Bronx, N.Y diploma awarded
Miscellaneous: Successfully completed 350 education and training clock
hours specific course work, for Credentialed Alcoholism and Substance
Abuse Counselor (CASAC)