Receptionist Tenant Services Coordinator

Antionette Garcia

**** *. ******* **** ************/ TENANT SERVICES COORDINATOR

BURBANK, CA 91505 TELEPHONE 818-***-****

EMAIL: *****************@*****.***

Profile

Dedicated and technically skilled business professional with a versatile administrative support

skill set developed through experience as an office manager, secretary, personal assistant, office

clerk. Excels in resolving employer challenges with innovative solutions, systems and process

improvements proven to increase efficiency, customer satisfaction and the bottom line.

Proactive personal assistant that has been described by her former employer as their right hand,

demonstrates excellent interpersonal skills, high level of confidentiality, and fashionable, polished

and representative quality style. Other notable skills include:

Reliable/Organized/Self Disciplined/Dependable/Motivated

Exceptional attention to detail.

Ability to supervise and delegate.

Dynamic personality and ability to get along with others

Excellent written and oral communication skills, creative problem solving skills and organizational efficiency.

Ability to prioritize workload in a demanding environment

Experience

Receptionist /Tenant Services Coordinator

Brookfield Properties Los Angeles, CA December 2013 to May 2015

● Handled a high volume switchboard, responded to general inquiries from tenants, staff,

and guests via phone, e mail and fax.

● Assisted the buildings General Manager as well as building engineers with vendor and

tenant contracts.

● Handled tenant requests and building access forms, P2P tenant billing, engineering

invoices.

● Maintaining databases for Certificates of Insurance and data transfers.

● General office duties included faxing, filing, sorting mail, sending and receiving

packages.

● Provided tenants, vendors, and guests with friendly customer service assistance.

● Managed a wide variety of administrative tasks such as Angus to effectively input work

orders and resolve tenant issues quickly and efficiently.

● Reported and resolved building issues, worked together with security on building access

● Participated in multiple training courses, such as safety, emergency evacuations, cpr and

building procedures.

Executive/Personal Assistant

Dutchess Inc. Brentwood, CA 2013 Current

● Assessed employer’s needs and requirements daily, formulating action plans to achieve

them.

● Plan and supervise all personal travel arrangements including: air travel, ground

transportation and accommodations.

● Manage staff, repairs, schedules, and payroll.

● Efficiently manage all important telephone calls – Collect and sort mail, screen and

initiate telephone calls.

● Maintain daily tasks list – Arrange meetings and make appointments with individuals on a

priority basis.

Executive/Personal Assistant

CL Productions North Hollywood, CA 2006 to 2013

● Managing and training new employees on providing knowledge of specific shop tasks

and policies.

● Promptly responding to general inquiries from vendors, staff and clients via mail, e mail

and fax.

● Functioning as a primary liaison to customers and vendors ensuring consistent positive

customer experiences

● Managing calendars, reservations, payroll, placing orders, answering/returning calls,

event coordination, travel arrangements, organizing, filling, and scheduling business and

social engagements, booking trade shows, online marketing.

● Appointment setting, inventory/billing, and bookings

● Shop presentation, cleanliness, supervising employees ensuring production orders were

met.

Executive Assistant/ Receptionist

Brookfield Properties, Los Angeles, CA March 2011 to June 2011

● Promptly responding to general inquiries from tenants, staff, and guests via phone, e

mail and fax.

● Assisted with leasing tours, tenant billing, handled a high volume switchboard,

● General office duties included faxing, filing, sorting mail, sending and receiving

packages.

● Provided building tenants, vendors, and guests with friendly customer service assistance.

● Managed a wide variety of administrative tasks such as Angus to effectively input work

orders to resolve tenant issues quickly and efficiently.

● Reported and resolved building issues.

● Assisted Property Assistant with creating storage contracts for tenants.

● Participated in multiple training courses, such as safety, emergency evacuations, and

building procedures

● Worked with Property Assistant creating contracts for storage use for tenants.

Referrals

Available Upon Request

Contact this candidate