Ramona Gurule

acptqd@r.postjobfree.com

208-***-****

*** ******** ****

Ogden, UT 84043

I'm always on top of conditions, observing all aspects of the day to day functioning of my company. I feel a great responsibility to my employer to render the very highest service possible. My courage and creativity have increased customer response. I go the extra mile because I feel that it's an integral part of success. I have an outgoing personality which helps coordination between management, employees and the public. I know all elements in assistant management and receptionist. My main exspertice lies in reseptionist methods and networking technics. Having co-owned a successful business for six years in all types of operations. I'm seeking a receptionist job for a full time position.

EXPERIENCE

Arbys

Shift Manager - 01-Nov-2012 - 01-Nov-2013

Motivating staff to deliver better results. Planning in detail for each shift. Monitoring staff performance during a shift and addressing any shortcomings. Mentoring and training up new employees. Resolving pay discrepancies. Writing up shift reports. Making sure that all staff are properly dressed and enforcing grooming and appearance standards. Ensuring the correct staffing levels for each shift. Completing payroll records and ensuring that all staff files are up to date. Managing the opening and closing of the work premises. Responsible for all cash management during the shift. Preparing orders so that they are ready to be shipped out. Ensuring that quality audits are completed to a high standard. Being involved in and contributing to team meetings. Making sure that all staff have the basic skills training needed to perform their jobs.

Arbys

Team Member - 01-Jan-2012 - 01-Sep-2012

clean, cook, cashier, drive thru, follow the footsteps of my manager, be a good roll model.

Kevin and Family Lawn Care

Asst. Manager - 01-Feb-2008 - 01-Nov-2013

Works with internal and external parties to initiate and run major projects. Coordinates schedules and activities, placing orders for supplies and services, and

tracking progress and results. Requires excellent communication skills and extensive knowledge of database and project management software. Often reports to product development, project management or marketing executivesManages the company's lobby area. Greets and directs all visitors, including vendors, clients, job candidates and customers. Ensures completion of paperwork, sign-in and security procedures. Handles special administrative projects, as well as overflow work from other assistants. Depending on the size of the firm, also may answer incoming calls. Greets visitors and performs general administrative duties. Handles incoming calls and may operate a switchboard. Also may assist other administrative staff with overflow work, including word processing, data entry and Internet research tasks.

ACCOMPLISHMENTS

• Uncovered thievery by Assistant Manager which was costing the company $8,000.00 per month. .

• My super professional demeanor is an asset for any employer.

• I have strong integrity and great trusting. Strong decision making skills combined with great active listening and ogrinization.

• Investigated and resolved customer issues and complaints regarding the situation. Maintained cordial relations with other staff and assisted them in resolving their issues.

• Highly commanded for effectively representing the management, providing training, hiring and positive feedback.

• Encouraged previously unconcerned employees to work as a team for the betterment and increased profitability of the company.

• Proven track record of accurately completing research, reporting, information management, marketing, and business-development efforts within budget and deadline requirements.

EDUCATION

Young Parent Program

• Management

• Diploma

SKILLS

• Dependable, Trustworthy, Leadership, Persistence

• Confident, Quick Learner, Flexibility

• Determination, Multiple tasks, Excellent verbal and writting

• Problem Solver, Reading comprehension, Proficient computers and software, email tooling

• Dedicated, Honesty,Proficient in MS office: Power Point, Word, Excel Excellent

• Positive Additude, Great Leadership, Flexible, Quick Thinker

• Coordination skills, Critical thinking

Contact this candidate