Deborah Wilson
District Manager -FT - Culpeper Star Exponent
Manassas, VA
*********@*****.*** - 703-***-****
To grab the excellent opportunity in the prestigious organization where I can utilize my years of progressive
experience and professional skills for delivering best performance. I would like to utilize service skills and
diligence for handling the key responsibilities and achieving the goals of the organization.
WORK EXPERIENCE
District Manager -FT
Culpeper Star Exponent - December 2010 to Present
Supervise 8 Independent contractors
- Training for all other district managers in the region
- Assist and train co-workers ( carriers and office personnel)
- Plan and dictate the work of all routers and carriers using MS Word
- Communicate with the routers and customers via telephone, paging system or radio
- Receive incoming telephone calls from customers, 20 lines
- Telephone customers to ensure the satisfaction of services provided
- Coordinate staffing and/pr payroll functions for routers and other associates as directed
- Handle all administrative paperwork, filing, faxing, and scanning
- Assist in delivering newspapers as needed and in emergency situations
- Provide home service to customer at their residence to ensure satisfaction
- Ran complaints for customers regarding issues or missed paper
Merchandiser-Kellogg's
Kellogg's Company - April 2010 to May 2013
Update supervisor on a daily basis on what needs to be stocked and what each store is out of - Complete
all new orders and back-stock
- Verify all orders are in place before shipping
- Rotation of all merchandise to verify it is correctly dated and all out-dated items have been removed from
the store
- Set up displays for all stores/ Complete breakdown of all displays
- Verify all items are organized by category
- Communicate store inventories to management supervisor
- Verify all merchandise is fully stocked and orders completed correctly
- Label all boxed of various products in back stock
Cook
Katherine K. Hanley Family Shelter - February 2008 to November 2009
Preparing and cooking food for the public
- Help serve food to the public
- Clean and re-stock dish shelves
- Re-stock food shelves
- Assist in inventory
- Clean kitchen and maintain sanitary codes of Virginia
- Assist patrons with any additional needs
District Manager
Potomac News - May 1993 to August 2008
Supervise 14+ employees
- Training for all other district managers in the region
- Assist and train co-workers ( carriers and office personnel)
- Manage and attend managerial meetings once a week
- Plan and dictate the work of all routers and carriers using MS Word
- Communicate with the routers and customers via telephone, paging system or radio
- Receive incoming telephone calls from customers, 20 lines
- Telephone customers to ensure the satisfaction of services provided
- Coordinate staffing and/pr payroll functions for routers and other associates as directed
- Handle all administrative paperwork, filing, faxing, and scanning
- Assist in delivering newspapers as needed and in emergency situations
- Provide home service to customer at their residence to ensure satisfaction
- Ran complaints for customers regarding issues or missed paper
EDUCATION
Apollo College - Glendale, AZ
1980
Diploma
Roth High School - Rochester, NY
ADDITIONAL INFORMATION
Skills
- Ability to multi-task and work in a fast paced environment
- Problem solving skills
- Strong attention to detail
- Motivated/ Self- starting
- Strong written and verbal communication skills
- Detail oriented and excellent organizational skills
- Knowledge of MS office, and windows