Administrative Assistant, Transcriptionist
Resume:
Nadia Hammad
Lake Stevens, WA, 98258
425-***-****, *****.********@**********.***
OBJECTIVE:
To work in an office/gym/front desk setting where I can display my proficient computer skills,
professional manner in handling phone situations, and excellent customer service while learning
new aspects of my position in the best possible attitude.
EDUCATION:
-Family Learning Center, Kirkland WA-Graduate this year 2010
-Bellevue College, Bellevue- obtained an Arts and Sciences Associates Degree in June 2010
-University of Washington- currently majoring in Biology
SKILLS/ATTRIBUTES:
Secretarial Duties:
-Handled scheduling and answered questions through the phone in a precise manner.
-Prepared a weekly schedule for the Secretary and made appointments for students and faculty to
meet with Secretary.
-Organized paperwork and files.
-Used the computer to send emails and deliver messages on behalf of the Secretary.
-Assisted teachers, students, parents, and faculty members with office affairs.
Customer Service Handling:
-Greeted customers in a friendly and professional manner.
-Introduced items, products to the customers in a persuasive yet informative manner.
-Answered questions that the customer had about the company.
-Prepared beverages for the customers and ensured a good café experience.
WORK HISTORY:
- Administrative Assistant, The Credit Guru, Edmonds, WA
Manager: AnneMarie Pettitt, 425-***-****, Worked from: January 2014-present
-Barista for Starbucks, Target, Redmond, WA
Manager: Edmund Carrido, 425-***-****, Worked from: February 2012-February 2013
-Assistant Office Attendant, In-Home Communications, Everett WA. Manager: Mitzi Katib, 425-
233-1780. Worked from: April 2008-January 2014
-Secretary’s Assistant, Puget Sound Adventist Academy, Kirkland, WA. Secretary: Susan Milam,
Worked from: August 2006-Jan. 2007
-Barista/Cashier, Tully’s Coffee, Bellevue, WA.
Manager: Melissa Johnson, 425-***-****. Worked from: June 2009-
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