Customer Service Manager

Skills

Experienced professional specializing in Carpentry, Home remodeling and repair.

Outstanding Customer service Supervision and Job Management skills.

Expert use of all hand and power tools.

VSI Certified Installer.

Conscientious driver with spotless MVR and DOT regulations certified.

Jack of all trades with a strong ability to troubleshoot problems.

Reliable, Hardworking and Friendly.

Owns all tools of the trade.

Strong Job management and supervisor skills

Experience

H a wk E y e R ea l - e s ta t e S e p t e m b e r 2 0 1 2 - C u r r e n t

C o m p l e t e i n d o o r a n d o u t d o o r r e s i d e n t i a l c o n s t r u c t i o n a n d r em o d e l i n g

p r o j e c t s t o p r e pa r e h o m es to b e s o l d .

W e l l i n g t o n Ho m e i m p r o v em en t S t Lo u i s Pa r k M N M ay 2 0 1 2 - S e p t 2 0 1 2

P r o v i d e d o u ts t a n d i n g c u s t o m e r s e r v i c e .

I n s t a l l e d a l l t y p es o f We l l i n g t o n c us t o m wi n d o w s a nd D o o r s .

I n s t a l l e d s i d i n g, c us t o m t r i m w o rk a n d a c c es s o r i e s .

P e r f o r m e d c u s to m c a r p e n t r y wo r k t o f i x p r o b l em a r ea s .

H a r r i s Ro o f i n g M Ps M N A p r i l 2 0 1 1 - M a r c h 2 0 1 2

Provided outstanding customer service.

Performed complete exterior remodels including tear off, carpentry and rebuild work.

New window openings, siding, custom trim and accessories.

Henderson Exteriors Mounds View MN June 2009-January 2011

Provide outstanding customer service.

Worked independently and performed complete exterior remodels on residential homes.

Provided customer carpentry and repair work to homeowners.

Custom Remolders Inc. Lino Lakes MN April 2003-November 2009

Siding Manager –Managed customer scheduling, inspections and service work.

Established new communications standards with customers to ensure satisfaction.

Developed and implemented all aspects of new department.

Trained and supervised up to twenty independent crews.

Builders and Remodelers Mpls MN 1994-2003

Provided outstanding customer service.

Installed all types of exterior siding customer trim work and accessories to customer’s homes

Performed custom carpentry work

Handled all service calls and repairs for company over all.

Personal and Job references available upon request **************@*******.***

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