Director/Manager of Information Technology
Resume:
Jeff Adcock
Home 303-***-**** **** Foxborough Ct
Cellular 720-***-**** Highlands Ranch, co 80130
********@*****.***
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Executive Summary
Forward thinking IT professional with 19 years' experience directing cross-
functional teams of technical experts to analyze systems and processes and
implement infrastructure improvements. A demonstrated ability to focus on
high return projects achieving immediate results congruent with business
objectives. I have a proven record of success in developing solutions that
improve the efficiency of IT and business operations.
Key Qualifications
. Management- build and lead teams of experts to achieve project goals
. Efficiency- realize significant improvement through business process
improvement
. Customer relations- develop and maintain mutually beneficial partnerships
between the business and technology
. Planning- Design long-term and short-term strategies through
collaborating with the business.
. Project Management- identify, allocate, and manage company resources to
complete projects on time and within budget constraints
. Innovation - design and implement the right solutions based on the
requirements of the business.
Professional Background
Senior IT Executive 2012 to Present
CampusWorks, Inc. Nationwide
I was selected by the college to partner with the existing Chief
Information Officer to promote a sustainable Information Technology
environment. As part of my duties, I regularly help mentor and coach the
Chief Information Officer in strategic initiatives and technology
direction. Additionally, I help develop, implement, and maintain best
practices, policy and procedure, and staffing resources. Leveraging my
project management skills I have facilitated the successful completion of
several critical projects supporting the strategic initiatives of the
college.
Chief Technology Officer 2008 to 2011
Rocky Vista University Parker, Co
Selected as the top Information Technology executive with oversight over
several areas of the institution. Provided effective direction and
comprehensive oversight of university- wide Information Services
operations. Assessed technology needs to establish operating goals and
objectives, developed key performance indicators (KPIs) to increase
effectiveness and efficiency, and evaluated results providing for
continuous improvement. Consulted with department managers to identify and
improve processes resulting in an increase of effectiveness, efficiency,
and fiscal benefit of related operations. Provided oversight of physical
facilities and coordinated planning and execution of capital construction
projects related to improvements and renovations, in alignment with the
operational goals of the university. Established an emergency preparedness
plan, with implementation procedures to minimize mission disruption and
maintain business continuity. Active member of the Executive Leadership
Team; Chair of the Information Technology Council; and member of the
Strategic Planning Committee, internal, regional and specialized
accreditation committees, Institutional Research Board( IRB), and the
Collage of Medicine Phase Directors( curriculum) Committee.
. Designed, implemented, and migrated all hardware and software systems
in a startup environment within a six- month time span and $500K under
budget.
. Established and implemented and management of organization- wide
process improvement parameters and procedures.
. Developed and administered a comprehensive annual facilities budget
of $5.4M
. Facilitated development of an institution- wide budgeting process,
consisting of a comprehensive budget analysis, capital funding, and
projected cost reductions.. Conducted a financial analysis of student
loan costs, driven by the cost of attendance at the university and impact
on tuition at the request of the president/CEO.
. Fully implemented policies and procedures based on the guidelines of
the Higher Learning Commission (HLC), Commission on Osteopathic College
Accreditation (COCA) and Information Technology Infrastructure Library
(ITIL).
. Prepared and presented the 2010-11 University budget and 2011
supplemental budgets to the Board of Trustees for approval.
Business Operations Manager 2006 to 2008
Avaya, Inc. Highlands Ranch, Co
As company Business Operations Manager, insure resource engagement for new
product implementation. Was a member of the quality assurance team leading
ISO auditing and business process improvement. Developed and implemented
business continuity and disaster recovery for the tier three- backbone
team.
. . Managed over 50 new product implementations to the backbone team
. . Completed six product trend analysis cycles improving efficiencies
and reducing the PTA cycle by 43%
. . Managed the development and implementation of disaster recovery for
32 sites globally. Recognized for leadership in several disasters
including: blizzards, flooding, and bomb threats across the globe
. . Lead the development of process improvement cycle that saved the
organization over 100K annually.
Director/Manager of IT 1998 to 2006
Air Methods Corp. Englewood, Co
Managed technical infrastructure operation and development for 3, 600-
person organization. Directed technical staff of 23 to provide quality
desktop support, network, and data infrastructure. Negotiated contracts,
directed long-range planning, prepared, and monitored budgets up to $2M.
. . Provided technology oversight for three mergers with a combined
presence of 300 remote locations.
. . Successfully passed initial and subsequent Sarbanes-Oxley audits,
with the implementation of policies and procedures
. . Developed and presented a five and ten year vision and strategic
plan to executive leadership
Education
M.S., Management Information Systems (Honors) 2015
Colorado State University System Denver, Co
B.S., Business Information Systems 2002
University of Phoenix Denver, Co
Certifications
Microsoft Certified Systems Engineer Microsoft Certified Database
(MCSE) Administrator (MCDBA)
Microsoft Certified Systems Novell Certified Engineer (CNE)
Administrator (MCSA)
Cisco Certified Networking Associate Novell Certified Administrator (CNA)
(CCNA)
Certified Project Manager (PMP) Information Technology Service
Manager (ITSM)
Six-Sigma Green Belt
References
Dr. Robert Roehrich
Consultant and Former President, Rocky Vista University
720-***-**** (Mobile)
*******@*****.***
Dr. Ronnie Martin
Vice-Dean for Post Graduate Affairs and Former Dean, Rocky Vista University
Edward via College of Osteopathic Medicine
**********@***.***
Mr. Mike Spence
Former Chief Financial Officer
Rocky Vista University
****.********@*****.***
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