Customer Service Medical Assistant
Resume:
Mirella Hernandez
May **** April 2006
*** ******* **** **********, ** 30705
**************@*****.***
Objective I am a dedicated, service focused professional seeking to work as part of your team that will allow
me to grow professionally and to utilize skills obtained during my 4 year experience as a medical
assistant. I have the ability to quickly adjust and learn new concepts backed by a solid work
history.
Sep 2006 – Current
Professional Experience Medical Assistant/Receptionist
WHITE’S PEDIATRICS Dalton, GA
1. Triage patients
2. Assist in simple procedures
3. Draw blood for lab work
4. Perform ear lavages
5. Take vital signs
6. Run blood through CBC machine
7. Phone nurse backup
8. Translate
9. Schedule appointments
10. Insurance verification
11. Work the phone center
12. Checking in and out of patients
13. Some experience in the research department
(vaccine studies)
July 2009 – January 2010
Assistant Bookkeeper BI LO Chatsworth, GA
1. Performed daily and weekly reports
2. Money management
3. Filled in for cashiers
4. Oversee baggers and cashiers
5. Customer Service Desk
6. Performed Western Union transactions
7. Cover lunches for managers and cashiers
Cashier
BEALL’S OUTLET Chatsworth, GA
8. Checked out customers
9. Stocked shelves
10. Pulled back stock
Assistant Bookkeeper/Cashier
BI LO Chatsworth, GA
11. Performed daily and weekly reports
12. Money management
13. Oversee baggers and cashiers
14. Customer Service Desk
15. Over lunches for managers and cashiers
16. Check customers out
Education Obtained a Bachelors degree in Biology with a minor in
Chemistry from Dalton State College 2014
Attended a human dissection cadaver course where all
dissection of the human cadaver was done by the
students
Obtained an Associates of Applied Science in Medical
Office Administration in December 2009 from Dalton
State college
Performed clinical hours at Advanced Pain Care from
May 2009 to July 2009 where I triaged patients, stared
IVs and translated for patients, doctors, and nurses.
Work related classes taken are: medical terminology I
and II, HealthCare Sciences, Office Administration,
Human Cadaver Dissection Class, Microbiology
Graduated from Murray County High School in May
2006.
Affiliations/Special Recognitions
Member of Pre Health Club Aug 2013 – Current
Member of Chemistry Club Aug 2014 – Current
Named employee of the month June 2009, Dec 2010, June 2014, Feb 2015
Member of Phi Theta Kappa Aug 2008 Sep 2009
Skills
MS Word, Excel, PowerPoint, Publisher
•
Medinformatix V6.2 (EMR system)
•
Centricity Physicians Office Management Office 2004 (EMR system)
•
Fluent in Spanish and English
•
References
Catalina Morales 706-***-****
Dr Beverly Jordan 706-***-****
Christy Jackson 706-***-****
Jennifer Shearron 706-***-****
Briseida Betterton 706-***-****
Available to work weekends and extended hours
Contact this candidate