SABRINA JOHNSON, CPC A
Atlanta, Ga. 30312
Mobile: 229-***-****
**************@*****.***
Highly motivated professional seeks career in management or supervisory capacity.
A gifted Data Entry with huge experience in collecting, reviewing and assessing
applications and related documents for compliance with eligibility for admission; recording
and monitoring required data into an integrated student database; managing, expediting
and maintaining files, records and other documents and ensuring accurate progression of
completed files throughout the admission process; resolving routine application processing
problems, and coordinating the resolution and/or referral of specific policy related and
procedural queries and problems.
Summary of Qualifications
More than ten years experience.
Immense knowledge of admissions policies and eligibility requirements.
Profound ability to communicate effectively, both orally and in writing.
Uncommon ability to perform complex tasks and to prioritize multiple projects.
Thorough knowledge of database management, records maintenance, word processing
and data entry skills.
Exceptional ability to sort and/or distribute mail.
Strong ability to analyze and solve problems.
Remarkable ability to complete moderately complex administrative paperwork.
Great skill in gathering data, compiling information, and preparing reports.
Demonstrated ability to make administrative/procedural decisions and judgments.
Profound ability to plan work schedules and assign duties.
Excellent ability to provide or arrange for training.
Enviable ability to use independent judgment to manage and impart confidential
information.
Demonstrated ability to maintain confidentiality; organize workload to ensure deadlines
are met.
Professional Experience
Ada's Beauty Salon Albany, Ga 2008 2014
Manager/Stylist
Manage a team of seven stylist.
Train staff in salon management, customer service, etc.
Maintain manual scheduling, bookkeeping, supplies and equipment/supply inventory.
Manage day to day operations of business.
Perform consultation with clients.
Phoebe Putney – Albany, GA 1992 2008
Medical Biller/Coder
Review, verify, and assess applications and support documents in accordance with
established guidelines to follow up on missing or deficient information.
Relay and discuss status of application.
Review journal entry and transcripts with respect to current eligibility of applicants,
applications, transcripts, records and evaluations.
Initiate, code, review and process patients applications.
Review and analyze insurance claims and make determinations regarding the
methodology to be used to enter the appropriate information into transfer system.
Review electronic claims and information for accuracy and completeness prior to
filing into patients accounts.
Create and maintain manual and computerized records.
Establish and maintain logs, filing, and recordkeeping systems and ensure that all
records are complete, accurate and up to date.
Perform data entry and maintain various computer databases.
Perform routine analysis and calculations in the processing of data for recurring
internal reports.
Respond to inquiries and investigate/resolve problems related to claims and
transaction handled by the department.
Research information, compile statistics, gather and compute various data.
Resolve internal requests for adjustments on applications and evaluations.
Provide routine advice and guidance to client department representatives,
employees, and others on the application of policies, procedures and documents.
Serve as a liaison with other departments and operating units in the resolution of
day to day administrative and operational problems.
Sort, screen, review and distribute incoming and outgoing mail.
Compose, prepare and ensure timely responses to a variety of patients and written
requests.
Prepare documents and compose routine correspondence as required.
Provide administrative support to include the expediting and coordinating of
incoming and outgoing documentation relative to admissions policy and procedural issues.
ADT Security System Call Center 2013 Present
.Taking incoming calls from sales rep in the field
.Perform data entry for new customers and existing accounts
.Research files and information concerning customer accounts
.Respond to complaints and resolve problems within a timely manner
Education
High School Diploma 1989
Metropolitan Atlanta,Ga Cosmetology Diploma 1991
Master Cosmetology License 1992
Medical Coding Albany Technical College
2008 2009
Other
Certified Professional Coder Apprentice
Certificate Programing Coding
References are available upon request.