Inside Sales Coordinator,CSR, Recruitment Consultant
Resume:
Viktoriia Zrazhevska
** **** **** ******, ***** 2005
Toronto, Ontario, M6P 2R7
Cell phone: 647-***-****
E-mail: *******@*****.***
RELEVANT EXPERIENCE
Inside Sales Coordinator (Irving Tissue Corporation, Toronto, Ontario)
2015-present
. Provide a front line support for all Clearance inventory sales throughout
North America.
. Perform reporting functions on an ongoing and timely basis including
quotes, pricing, logistical support, product specifications.
. Complete order entry into J.D. Edwards software (JDE) and track orders
from booking to product release.
. Execute various JD Edwards related functions: material master, order
status/document flow, work order maintenance, check orders for
incomplete.
. Generate various reports from JDE system: stock reports, purchase order
reports, reorder reports, negative inventory reports.
. Ensure all invoicing, work orders and purchase order processing
requirements are completed timely.
Client Services Representative (Positive Fulfillment Services, Toronto,
Ontario) 2013-2014
. Managed day to day processing of orders and liaised with internal
departments to ensure smooth
delivery of assigned clients program.
. Oversaw and reviewed all inventory activity for clients (work orders,
invoices, shipments, inventory
counts, etc.) including addressing any issues with the client
directly.
. Coordinated special and last minute shipping requests with the Traffic
and Operations Departments
and expedited any order as necessary.
. Entered orders into EDI & EFS systems and prepared shipping and tracing
information
to customers.
. Monitored KPIs and other internal measurements of performance, prepared
analyses / project reports.
. Oversaw all paperwork associated with orders and maintained the
corresponding files.
Recruitment Advisor (AlterEgo Personnel, Montr al, Qu bec)
2013
. Classified and categorized resumes for skills and employable
qualifications.
. Interviewed applicants to obtain information on work history, training,
education, and job skills.
. Contacted applicants by phone to inform them of employment
possibilities, consideration, and selection.
. Performed searches for qualified candidates according to relevant job
criteria, using computer databases
networking, Internet recruiting resources, cold calls, media,
recruiting firms and employee referrals.
Academic Adviser Assistant (Exclusive English School, Kharkiv, Ukraine)
2009
. Received telephone inquiries, occasionally making referrals to internal
and external contacts.
. Responded to requests for information, mailing brochures and applications
package.
. Screened applicants to ensure all entry requirements were met and
prepared admissions lists.
. Updated and maintained database of potential applicants.
. Constructed and inserted advertisements (national, local) to promote the
school.
. Planned, coordinated and executed on-campus activities and tours for
groups and individuals visiting the school.
VOLUNTEER EXPERIENCE
English Teacher (Exclusive English School, Kharkiv, Ukraine)
2008-2009
. Organized dynamic classes and adapted the materials according to the age
of the students.
. Prepared a curriculum that inspired students through interesting and
creative activities.
. Designed and developed instructional activities using data from student
learning style assessments.
. Planned and delivered workshops and lessons for individuals as well as
groups.
. Supplied information to potential clients, in person or by phone, and
promoted courses.
EDUCATION
Concordia University (Montreal, Canada), Bachelor of Arts, Major in
Sociology. 2010-2013
National University of Kharkiv (Kharkiv, Ukraine), Bachelor of Arts, Major
in Language and 2002-2007
Literature (English, French).
COMPUTER SKILLS
Microsoft Office (Word, Excel, Power Point), Adobe Reader, Outlook,
Statistical Package (SPSS), J.D.Edwards
LANGUAGES
English, working knowledge of French, Ukrainian and Russian
REFERENCES AVAILABLE UPON REQUEST
Contact this candidate