**** **. *******'s Dr SE Phone: 612-***-****
Conover, NC 28613 Email: ********@*****.***
Kate Lee
Objective To make a positive contribution in an organization that seeks a
dedicated and hard-working professional with exceptional
organizational and leadership skills.
Skills
. Excellent computer skills, Microsoft: Word, Outlook,
Excel, Power Point, and background in HTML
. Software Expert: CLASS, CampusVue, ADP, SharePoint, CRM
on Demand, COD, NSLDS, Sales Force and EdConnect
. Typing speed of 65 wpm, Excellent 10-key
. Great communicate skills across all cultures and ages
. Bilingual in Hmong and English
Education Master of Business Administration Graduated: December
2011
Benedictine University, Lisle, IL
Emphasis: Financial Management and Accounting
Bachelor of Arts Graduated: May 2005
Concordia University, St. Paul, MN
Major: Criminal Justice
Emphasis: Sociology
Experience
Financial Aid Officer August 2012-
Present
Charlotte School of Law, Charlotte, NC
. Counsel student about federal financial aid eligibility,
loan application procedures and cost of attendance.
. Excellent knowledge of Title IV regulations including
Verification, C-Flag clearance and professional
judgment.
. Responsible for all loan processing, ensuring all
borrower- based loans are packaged and certified in COD.
. Assist Assistant Director of Fiscal Affairs and Literacy
and Compliance Specialist in analyzing short term
private loans to students, Student Account members and
Chief Financial Officer.
. Manage work study interviews, hiring process and ensure
hiring documents are complete.
. Manage and maintain Federal Work Study through the
process of recruiting, hiring, establishing external
organization site for employment, eligibility, hours
earned, hours remaining, monthly allocation reporting of
25% and 75% funding to Director of Fiscal Affairs and
assist with accurate year end accounting for FISAP
report.
. Oversee external work study student's work hours in ADP
and remitting approval to Central Office.
. Resolve student's account every semester based on
enrollment through increase or decrease of loan(s)
and/or scholarship(s) to ensure student is not over
awarded.
. Responsible for working with the Finance Office in the
following areas: Credit balances, student refunds and
Title IV refunds.
. Create batch list in CampusVue for disbursement
confirmation in COD to prepare payments in G5 on a
weekly basis.
. Administer R2T4 process in FAA Access to CPS Online and
ensure Exit Counseling letters are emailed to students.
. Liaise with Department of Education, COD, private banks
and entity (SallieMae and Tuition Options) regarding
student's loan and account.
. Supervise three employees contracted through external
organizations.
Student Finance Officer January 2008-
January 2011
Rasmussen College, Lake Elmo, MN
. Supervised two employees and overall handled 10 work
study student's employment paperwork, weekly timesheets
and payroll; which resulted in no errors in bi-quarterly
audits.
. In charge of and handled Work Study federal program;
such as interview, hire paperwork and hours eligibility.
. Ensured compliance to state and federal regulations,
audit requirements, and the College's policies.
. Accountable for Florida Bachelor students enrolled
through campus in all aspect; such as new student files,
certification and recertification of new loans, accounts
receivable, Global and lender issues.
. Accountable for ensuring federal Pell and SEOG grant is
batched and posted to the student's account on a daily
basis.
. Maintained expected cash flow to achieve quarterly A/R
goals; which resulted in top three in the region
annually.
. Investigated and resolved billing and unpaid tuition
errors; which resulted in less than $1,000 by the end of
each quarter.
. Experienced and assisted with Refund of Title IV funding
and closing out financial aid files.
Administrative Assistant January 2007- January
2008
Rasmussen College, Lake Elmo, MN
. Maintained responsibility for general administrative
support to the Campus Director and Academic Dean, as
well as other members of the college to ensure accurate
recordkeeping for faculty, staff and students.
. Inputted new student files, schedules, status changes,
change of address information, inquire, and other
student related data update in CLASS database.
. Accountable for enrolling new students on a quarterly
basis.
. Assisted Academic Dean with evaluation of transcripts on
a weekly basis.
Legal Secretary May 2006- August 2006
Lo & Associates, Little Canada, MN
. Supported three attorneys and staff in Personal Injury
Firm; specializing in Insurance, Medical Mal-Practice,
Family and Criminal Law.
. Performed a wide range of administrative and general
support duties of a highly confidential nature by
maintaining files, client correspondence, accurate
record keeping, and prompt follow up on pending matters
with limited direction.
. Scheduled appointments, meetings and conferences.
. Transcribed dictation, often of a highly technical
and/or confidential content.