Human Resources Resource

Shilpa Elizabeth Williams

Mobile: 647-***-****

Email: ******.********@*****.***

Professional Summary

A competent professional with 3 years of experience in Human Resource Management, Recruitment,

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Talent Management, Employee engagement and HR Operations

Experience in managing modern HR Systems with precision in maintaining harmonious employee

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relations through efficient administration & resolution of employees’ grievance

Ability to multi task and prioritize with advanced organizational skills

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A keen communicator with the ability to relate to people across all hierarchical levels in organization

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Professional Experiences

Porter Airlines Inc.

Human Resources Intern (April 2015 to Present)

• Updating job descriptions according to standard template

Screening of resumes for various roles

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Managing recruit files and employee files

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Managing details of participants for Pan Am Games

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Assist with formulating a benefits administration guide for internal use

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Managing Candidate pool using RIVS (Application tracking Systems)

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Greenwich Associates (Part time)

Customer Representative Experience (Jan 2015 Present)

Conducting Market Research for TD Bank on customer satisfaction

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Visionet

Systems Inc.

Human Resources Executive (Feb 2014 to Aug 2014)

Responsibilities: Recruitment, Joining Formalities, Training & Development & Employee Engagement

• Sourcing candidates through jobs portals (Monster, LinkedIn), Social,Visionet website, walk-ins,

references

• Handle end to end recruitment for the organization,handling for senior, middle and junior positions

• Planning & Budgeting human resource requirements in consultation with heads of different functional

& operational areas, Roles & to create a pipeline for the positions

Additionally managing Separations and Exits coordinating with Payrolls on Full & Final Settlements,

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Relieving Formalities and Exit Interviews.

Employee Engagement/Relations:

• Managing welfare measures, HR Management initiatives, employee get together (Organizing Techies

Meet), team building activities to enhance motivation levels

• Handling Rewards & Recognitions for all employees. ( Supremo / Star of the Month)

• Handling Birthday Celebrations, Dash Boards, Open Forums and Inter Department meetings.

• Rolling out a Month on Month Employee Relations Form to Check on Comfort zone in Organization.

Training & Development:

Determining training needs & conducting programs to enhance efficiency in overall operations towards

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the accomplishment of overall corporate objectives

Determining training needs of employees in consultation with Group Heads; preparing training calendars

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& organizing training schedules, Sourcing Training Institutions for Training the Personnel.

Devising, Conducting & Executing Training Sessions as a Soft skills Trainer on Behavioral modules.

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Obtaining trainees’ feedback for determining the effectiveness of training programs & carrying out

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modifications if necessary.

Maveric Systems Limited (Telecom Business Unit)

Consultant Recruitment (Aug 2013 – Feb 2014)

Responsibilities: Technical Recruitments for Manual, Automation and Performance Testing Recruiting

skill sets across various levels in Test Engineers to Test Managers/ Consultants.

• Preliminary telephone screening of candidates through cold calling to match pay, skill sets, background,

relevance of experience and work profile

• Scheduling interviews with all channels considering availability of Technical panels. Coordination with

Onsite Managers for the Technical interviews

• Creating and maintaining MIS data to initiate weekly status providing detailed status updates.

• Co coordinating with Central HR team for offer letter and fulfilling initial joining formalities.

Vendor Management:

• Coordination with manpower consultants to identify candidates for specific requirements

• General screening of the candidate’s profile

• Maintaining master database & regular follow up with the consultant for current requirements

Elixir Management Consultants (Agency)

Human Resources Coordinator (Jun 2011 July 2013)

• Administer HR related documentations, such as contracts of employment and clients

• Sourcing and generating profiles from job portals, head hunting, internal database

• Screening, validating and short listing of resumes against the eligibility criteria (entry level to managerial

level positions)

Scheduling interviews, follow up and coordinate with Clients

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Track and maintain resource database of all the applicants

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& Credentials

Education

Human Resources Management Graduate Certificate Program 2014 2015

Working towards CHRP Designation

Durham College

MBA in Human Resources and Marketing 2009 2011

Bangalore University

Bachelor of Commerce (B.Com) 2006 2009

Bangalore University

Academic Project

Title: Effectiveness of Training

Overview: Aims at studying the organization and its working environment along with the Policies and

procedures adopted to carry out the work by the employees.

Title: Dissertational Research on Consumer behavior in online retail shopping.

Overview: A Report to analyze the influence of online shopping information dependency and innovativeness of

internet shopping

Technical Knowledge

Proficient with Microsoft Office Suite: Excel, Word, PowerPoint, Outlook

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Creating and managing of candidate record on HRIS,CRMT (Candidate Record Management Tool) used

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internally by the company

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