Administrative Assistant Manager

Amanda Lynn Giarve

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*** **** ** ******., #** – Texarkana, AR 71854

903-***-**** – ************@*****.***

QUALIFICATIONS SUMMARY

Skilled and dedicated Executive Administrative Assistant/Office Manager with 11 years’ experience

coordinating, planning, and supporting daily operational and administrative functions. Demonstrated capacity to

provide comprehensive support for executive-level staff; excels at scheduling meetings, coordinating travel, and

managing all essential tasks. Proven track record of accurately completing research, reporting, and information

management activities within demanding time frames. Adept at developing and maintaining administrative

processes that reduce redundancy, improve accuracy and efficiency, and achieve organizational objectives.

Detail-oriented, organized and self-motivated team player; particularly effective in expedient data entry processing

and multi-tasking. Excellent written, oral and interpersonal communication skills.

PROFESSIONAL EXPERIENCE

CL Production – 2007-2015

Administrative Assistant to CEO/Owner

Administers diverse clerical assistance and facilitates organization and efficiency of small production facility.

Oversees bookkeeping, including billing clients and vendors and ensuring accounting accuracy. Coordinates

specific marketing initiatives to increase company clientele. Created and maintains company contacts database.

RMS Networks, Inc., Ft. Lauderdale, Florida - 2004 to 2007

Executive Administrative Assistant

Directed day-to-day office operations, providing fundamental support to company president and executives,

prepared monthly invoices for internal billing, ordered all office supplies and technical equipment, and ensured

that office equipment was properly equipped and serviced.

* Maintained CEO’s day-to-day schedule, as well as conference room meetings .

* Coordinated and booked business trips for various executives.

* Prepared quarterly shareholder mailings.

Associate Producer

Coordinated production schedules, maintained daily contact with account executives and clients, oversaw receipt

and preparation of elements for edits, as well as quality control of produced spots. Facilitated both in-house and

location shoots, obtaining certificates and permits, and running teleprompter as needed. Also wrote scripts,

transcriptions, oversaw all media traffic, and created dubs using various media formats.

* Prepared and oversaw edits for over 600 spots.

* Created new filing system for Comcast account organization.

* Created demo reels for Comcast Account Executives to use as a sales device.

* Updated and maintained video library of over 17,000 titles

Receptionist

Oversaw front desk, operated switchboard and took all messages. Also coordinated and verified all

FedEx/DHL/Courier deliveries, and prepared media kits.

Professional Insurance Underwriters, Inc., Ft. Lauderdale, Florida - 2002 to 2004

Data Entry Clerk, Receptionist, Imaging Clerk

Responsible for directing a high volume of incoming calls in an accurate and timely manner, as well as greeting

and assisting all visitors. Opened and recorded all incoming overnight mail, prepped and scanned all new policies

and claims files utilizing ImageRight software, and processed submissions for requests of coverage or driver

endorsements.

* Eliminated backlog of over 900 requests in one week.

* Wrote an extensive Receptionist Manual for the company.

* Maintained a standard of 300+ prepped files and 30,000 scanned pages daily.

FedEx Office – 2011-2013

Center Manager

*Achieves company objectives for sales, profit, and numerous metric performance and customer experience

objectives within the center.

*Ensures the maintenance of fiscal performance procedures within center, including: accounts receivable,

inventory reports, daily sales recaps, and daily bank deposits in total compliance of standard company policies

*Direct and monitor marketing activities to assist in attaining pre-established sales goals, including monthly

marketing calendars, media advertising, specialized sales, in-center signage, etc.

*Designate equipment and machinery required for efficient production operations and for monitoring, maintaining,

and ordering inventory levels of supplies and materials.

*Ensure Federal/State law safety requirements are established and adhered to via monthly and quarterly safety

self-inspections.

*Direct supervision of team members, including responsibility for: hiring and training new team members,

evaluating productivity and efficiency of team, conducting reviews, initiating disciplinary procedures, ensuring

compliance of standard operating procedures, and ensuring the staff is promoting a positive customer experience.

*Ensuring center cleanliness and driving execution of internal processes, including scheduling and labor planning,

quality control checks, monthly internal SOP self-audit, planogram and pricing resets, analyzing and reporting on

P&L income statements.

* Works with peers and supervisors to reduce company costs/waste and to optimize profitability.

Blockbuster, Inc. - 2008-2011

Store Manager

*Provided backbone for the daily operations and overall functionality of the store.

*Maximized sales and profitability of assigned areas through proper execution of company programs.

*Motivated team to meet and surpass goals in specific key metrics per current company focus.

*Maintained aesthetic appearance and merchandising standards using company weekly planograms.

*Ensured timely and accurate processing of product receiving and transferring.

*Liaises with distributors to keep Frito-Lay and Coca-Cola products stocked.

*Consistently provided impeccable customer service and seeks to resolve any and all customer dissatisfaction at

store level.

*Interviewed, hired, trained, mentored, coached and evaluated performance of hourly associates.

*Oversaw quality control to reduce transaction and receiving discrepancies to lower shrink.

Education

-The Art Institute of Fort Lauderdale

A.S.

President’s Honor Roll

-McFatter Technical

2009-2010

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