Customer Service Quality
Resume:
Shenell Davis
? Roseville, MN 55113
? *.*******@*****.***
Objective: To obtain a long term Career within a growing company. Where
my skills & Core Values can be demonstrated to reach a company's strategic
goals.
Skills
? Preparation - Welders Qualification, TIG & MIG Welding, Electrode Rods
Welding 6010, 6013 & 7018, Wire Feed, Submerge Arc Welding, Pulse & Spray
Pulse, Flux Core, Dual Shield, Oxyacetylene & Brazing, Grinding, Finishing,
& Deburr & Measurement Tools on several types of Metals, Stainless Steel,
Cold Rolled Steel, Aluminum, Galvanize, Copper & Brass Blue Print Reading 1
& 2, Optical Comparator, Tape Measure, Indicator Measuring Tools such as a
Micrometer, Caliper, First Article, In Process Raw Materials, All sizes of
(Plug Gauges) Thread, Pin & High Gauges etc.. Computer Software Programs
AS400, DID3 / SOP's - BOP, Data Recording, Hand & Shop Equipment ISO 9001-
13485, ISO knowledge Certified Stand Up Fork Lift.
? Accurate and efficiently running programs with CNC Programming, Radan,
Computer Laser Robotics, Press Brake, Cut metal to specification size,
Plasma Cutter & Burniers. Materials used Stainless Steel, Mild Steel,
Aluminum and Cold Rolled Steel and several sizes & shapes of gauges.
? Preparation - Electrical Technician, SMT & Thru- Hole Soldering,
Quality Inspected, Non Conforming & Optical Comparator, Calipers, Tape
Measurer, Micrometer, Protractor, Microscope, Indicator, Tool Scope,
Computer Software Programs, Tensile Strength Testing & Electrical Testing,
equipment such as Oscilloscopes, logic analyzer, Perform circuit
characterization and design verification tests, analyzing and reporting
results using spreadsheets, tables and graphs, Cutting, Cleaning, Small
Electrical Components & Boards, Ruler, Geometric Dimensioning & Tolerance,
Calibration, Plug & Thread Gauges etc J-STD- 001 & IPC- A-610 for
electrical assembly circuit boards based on Honeywell Aerospace
specifications.
? Customer Service flexibilities, Quality Service, Accuracy of data input
with Windows XP Programs, Safety awareness & provided safe transportation
to precious cargo throughout Minnesota.
Education History:
? J-STD-001 & IPC- A - 610 Training Course Dakota County Technical
College 01 / 2013
? Welding Fabrication Associates Degree Diploma 12 / 2010
Saint Paul Technical College 235 Marshall Avenue St Paul, MN 55102
? www.saintpaul.edu
? Electronic Medical Assembly January 2009
East Metro OIC, 1919 University Ave. W. Ste # 500 St. Paul, MN 55104
Transferred Credits to Saint Paul College
? GED Diploma February 2005 General Studies Ronald Hubbs Long Life
Learning Center
1030 University Avenue West Saint Paul, MN 55104
Employment History:
Builder in Medical parts for saving lives Heart Pacemakers
? Employment Plus / Boston Scientific - Arden Hills, MN 03 / 2015 -
Current
? Builder of the Dextrus Pacing Lead which provides a larger
electrical - active surface area for
Enhanced threshold performance and an inner coil designed for
predictable torque response.
? Designed for a flexible placement options within the right atrium
and right ventricle. Cardiac
Resynchronization Therapy Pacemakers that allows greater insight
into patients heart failure.
? Follow all Computer programs and procedures ISO 13485 Certified
under Boston Scientific
Certifications windows & word documents also follow all
specifications Clean Room environment
? Produce 100% Quality Inspection working in the Molding, Ring Cell,
and Thermoplastic Dept.
Advance Quality Technician
? Lab Support / Beckman & Coulter Plymouth - Chaska, MN 08 / 2014 -
10 / 2014
? In Process on Raw Material & Final Inspection with a variety of
inspections
? Tasks: Inspection with various materials on a variety of large,
small, medium parts.
? Consistence usage of Blue Print Reading, Hand Tools - Micrometers,
Calipers, Plug Gauges
Optical Comparator, Surface Plate, Indicator, Microscope and GD&T
ETC
? Computer Programs of ISO 9001, DID3, AS400 - SOP'S / BOP'S, BOM'S
Standards,
? Quality Management Systems (QMS), Environmental Management Systems
(EMS), Audits with Co
- Worker's Training Grids updated results into company's data base
system.
100% Quality Inspector
? Midwest Staffing / Great Batch St. Paul - S. E. Minneapolis, MN 03
/ 2014 - 08 / 2014
? 100 % In Process, Raw Material & Final Inspection on Medical
Battery Cells / Pace Makers for human
Bodies all sorts and shapes
? Preparation 100 % inspection and set-ups on all Cells using hand
tools calipers, micrometer, and
Microscope, hand-stone, Pin &
High Gauges, surface plate, accuracy on counts and check length
? Engineer's manual readings and prints, deburr and clean Cells with
Isopropyl Alcohol
Quality Inspector
? Lab Support / Incertec Plymouth - Fridley, MN 10 / 2013 - 12 / 2013
? Inspection on Raw Materials, In Process, First Article, Final
Inspection & ISO 9001 on plaited parts of all
sizes and weights of lbs up to 50.
? Operation of all Computer Programs, Chemicals, solvents, power - hand
and machine tools
measurements for dimensions on tolerances with the CMI X-RAY for
measurement on parts that have
been processed or plaited.
? Follow Customer's Blue Print Drawings and Company Specs.
? Documents of non-conformances in Non-Conforming Material Review
Systems.
? Took accurate counts for all orders then scan jobs to their next
destination
Quality Control Assurance Specialists
? Pro Staff / QA1 Products Burnsville - Lakeville, MN 07 / 2013 - 09 /
2013
? Inspecting parts for precision on shocks, struts, ball joints for
older vehicles and race cars
? Usage of several measuring tools for precision measurement under the
Optical Comparator,
Micrometer, Caliper and Protractor
etc... with several different sizes and materials of steel also
deburred laser cut out parts.
? Read Engineers blue prints / drawings for specific information of
tolerances In Process, First Article
ISO 9001
Deburr, Grinder & Inspect
? Masterson Personnel / Pentair Manufacturing Fridley - New Brighton, MN
04 / 2013 - 07 / 2013
? Completion of all finishing on parts by grinding deburring and using
various tools & inspecting for quality
to eliminate bad parts
? A variety of water pumps on several different materials of metals.
Sheet Metal Shake out, Deburr, Grinder & Inspect
? The Right Staff / Du Frense Manufacturing Company Roseville - Vadnais
Heights, MN 02 / 2013 - 04 /
2013
? Shake out designed parts from sheet metal using calipers, pin gauges
and other measuring tools to
measure within the Engineering
& Customer's tolerance and Blue Print Drawings inspecting and
completing the finishing process.
? Welds & tack Welding on Stainless, Mild-Cold Rolled Galvanize &
Aluminum Steels.
Charge Operator
? ATK Federal Cartridge Company Anoka County, MN 10 / 2012 - 01 / 2013
? Charged priming mix into small cups for ammunition / bullets also
assembly line plates and QC
inspection
Quality Control
? Semper Employment Agency Roseville, MN 10 / 2012 - 11 / 2012
? Inspection on company's customer bills and information enter data and
verify private and personal
information
Seasonal General Laborer
? MN/DOT Minnesota Department of Transportation Oakdale, MN 04 / 2012 -
10 / 2012
? Road Surface/ Roadside Maintenance Traffic Department maintenance on
roads for safe commutes
throughout the surrounding areas of MN also repair & set up of
traffic signs, repair on guardrails use
electric & power equipment, brushing of tree branches, set-up road
closures etc according to
MN/DOT 's standards.
Bindery-Machine Operator Collate/Folder
? Curtis-1000 Fortune 500 (Volt Workforce Solutions) Woodbury, MN 10 /
2011 - 12 / 2011
? Set-Up on machines to collate or fold for currency & mail envelopes
boxed & package large
orders for the customers
? Delivered all orders using pallet jacks to shipping department.
Quality Inspector, Goodrich Aerospace, (Superior Technical Resources),
Brooklyn Center, MN
05 /2011 - 08 / 2011
? Area of inspection was in the Sensors Integration System Division
Dept on Air Data Probes
to measure air speed
? Followed all Customer's Specification Drawings, and Manufacturing
Engineer Drawings and
Routings. Used Calipers,
Micrometers, Pin, Ring, High Gauges, Calibrated Measuring Tools.
? 1st Articles, In- Process or Final Inspections also inspect all
welds for machine or hand
weld parts on Air Probes. Sensors as well as used Computer Programs
for SAP and
other programs completed.
Electronic Assembly, Ayrshire Electronics, (Express Professional Services),
Woodbury, MN 1
/ 2010 - 4 / 2010
? Worked under a microscope for SMT & Thru Hole soldering of small
electrical components on
PC boards. Quality inspected also electrical testing of small
components and data recorded
daily cut and cleaned tubes as well as polished metal parts.
Medical Assembly, Great batch Inc, (Superior Technical Group), Brooklyn
Center, MN 05 / 2008 - 08 / 2008
? Assembled medical catheters and stints, in a "Clean Room" environment
also worked under a
microscope for quality of preparation under the sterilization process
and FDA Regulations.
Data Entry, Cross Country Courier Inc, Eagan, MN 08 / 2008 - 12 / 2008
? Processed incoming/outgoing invoices, orders & spreadsheets proficient
with MS Excel and
MS Word,
? Orders accurately and timely entered into data base and processed
driver's deliveries daily.
P / T Transit Bus Operator, Metropolitan Council (MTC), St Paul, MN, 11 /
2006 - 05 2008
P / T Transit/Charter Bus Operator, Lorenz Bus Service, Minneapolis, MN, 06
/ 2004 - 09 /
2004
P / T Bus Operator, First Student, St. Paul, MN, 07 / 2003 - 11 / 2006
? Hold an up-to-date 2012 Valid Commercial Driving License Safely
transported passengers to
destinations, including long distance and on-time schedules.
? Provide services to disabled individuals with proper use of lifting
equipment consistently.
Quality Inspector, Travel Tags, (QC Group Staffing), Burnsville, MN 06 /
2005 - 10 / 2005
? Visual inspected Gift Cards for the quality of the product with
computer data, 1st Articles
inspection. Included verification of magnetic strip data and
numerical information recorded.
Distribution was to corporations including, but not limited to,
Target, Macy's and Walt Disney
World
Bindery promoted to Mail Clerk, Xcel Energy, (Entegee) Plymouth, MN 03 /
2000 - 06 /
2003
? Prepared specific information, high demand customer orders, set - ups
using cutting
machine, lamination, gluing, bundling, folding and collating
accurately and efficiently
weigh ground cargo shipped thru Fed Ex and UPS
? Routed large volumes of incoming and outgoing mail using their
computer and sorted by
visualization inter- company branch mail.
Awards/Honors/Recognition & Achievements
? MN / DOT Certified Flagging Operations and Procedures
Training, St. Paul Technical
College, 3/2012
? 10 Hour OSHA Construction Training Certification, St. Paul
Technical College, 3/2012
? National Career Readiness Certificate, St. Paul, MN Workforce
Solutions 2/2012
? Recognition of Perseverance and Attendance, East Metro OIC,
2009
? Certificate of Completion, Basic Measuring Tools and Applied
Shop Math, QC
Inspection Services Inc, 09/2008
? Recommendations from leads and welding instructors St. Paul
Technical Community
College, 2010
? Welding / Fabrication Diploma completion December 21, 2010
? Hold an up to date CDL Class - B & Tanker License No
Restrictions 2011 - 2015
? Certificate holder of a 2 speed level Stand-Up Fork Lift 2013
Flexible, a self starter, committed to quality service, safety awareness,
accuracy and completion of all work, willing and able to adapt to new
changes and challenges.
Contact this candidate