Executive Administrative Assistant
Resume:
Christine A. Garwood
*** ******* ***** *, *****, WA 98524
Cell – 404-***-**** * E-MAIL ********@*********.***
PROFFESSIONAL OBJECTIVE
A challenging and rewarding position, in which my organizational and project management related
experience with proven record of success, will result on an increase of efficiency and profit for the organization.
QUALIFICATIONS & SPECIAL SKILLS
Proficient knowledge of current software:
Windows 95, 98, 97 & Microsoft Office 2000, Word 7.0, Access 7.0, PowerPoint 7.0, Excel 7.0, Lotus Notes, Outlook, Visio,
QuickBooks and Remedy
Budget administration for end of year and vendor payments, Administrator duties of Project Workbench
Administration of Telephone Systems and Office Equipment, Working knowledge of HTML programming
Ability to work on multiple tasks without sacrificing delivery of projects with deadlines
Willing to learn and assume a wide variety of tasks, Document management
Excellent organizational abilities and Leadership and supervisory training
EXPERIENCE
Concentrix- Sprint
Customer Service Representative
1400 NE McWilliams Rd, Bremerton, WA 98311 2013 – Current
Call center CSR for Sprint. Handling calls from customers about billing issues, cell phone issues
Rate plans, correction charges, updating phones, correcting billing issues. Explaining new features
Or troubleshooting cell phone issues.
Computershare
Customer Service Representative- Temp to hire
211 Quality Circle, Second Floor
College Station, Texas 77845 2011 - 2013
Answering inbound shareholders calls, with information on account, selling of shares of stock,
reissuing dividend checks, sending out statements, researching transfers, unclaimed property,
stock options, or how to sell or transfer stock to family members. Temp to hire 10/2011 thru
5/2012, then full time employee 5/1/2012 – 3/22/2013. Same position, now have benefits.
United Recovery Systems – Debt Management
Customer Service Representative
4001 E 29th Street, Suite 130, Bryan, TX 77802 2011 – 2011
Most outbound calling consumers, some inbound calls to get them to set up payment arrangement
to pay off credit card account balances. Getting updated information from consumer and setting
weekly, or monthly payments. Lots of Customer Service, lots of research to locate card members.
Weatherford International - Fracturing 2010 – 2011
Evening Dispatch Coordinator
820 Industrial Blvd, Bryan, TX 77845
Administrative Duties and Office Administration for oil Rigging company.
Telephones, office paperwork. Driver logs, timecards, and payroll. Assisting Dispatcher Supervisor with
Data entry, Work schedules, for oil construction crews, vendor management .
Serenity Infotech Inc. 2006- 2009
Executive Administrative/ Office Administrator
2750 Peachtree Industrial Blvd, Ste E., Duluth, GA 30097 770-***-****
Administrative Duties and Office Administration for IT Recruitment Company.
VP of Operations & Finance calendar, Travel arrangements, International and domestic
VOIP for 2 office in domestic and 1 office in India. Data entry, Timesheets, Payroll Accounts Payable, Accounts
Receivable, Daily deposits. HR duties for company, New Healthcare, 401K packages.
KMP Fixtures 2006- 2006
Administrative/ Customer Service
1850 South Lee Court, Buford, GA 30518 770-***-****
Administrative Duties and Customer Service for Custom Furniture Company.
Customer Assistance in ordering custom cabinets, missing parts, or replacement of Bins
Vendor Project management of jobs for delivery dates
Meeting coordination luncheon arrangements
General Office Duties
Staffing Solutions 2006- 2006
Administrative Positions
4005 Old Milton Parkway #105, Alpharetta, GA 30005 770-***-**** CMB Builders-
Administrative Duties and Payment Clerk for Building Construction.
Budget administration, and vendor/equipment/contractor payments
Meeting coordination, training and luncheon arrangements
Ordering new equipment, software, PC’s, telephones, updated company lists
FirstPro Inc. 2004 – 2006
Executive Administrative Assistant
1835 Shackleford Court, Ste 175, Norcross, GA 30093 770-***-****- Ascent Call Center-
Administrative Duties and Call Center duties for various temporary and long-term assignments
Budget administration, and vendor/equipment/contractor payments
Meeting coordination, training and luncheon arrangements
GL&V Celleco 2000-2002
Executive Assistant/ Proposal Coordinator
1000 Laval Boulevard, Lawrenceville, Georgia 30043 770-***-****
Application and Proposals assistant in a Architectural Design Firm
Proposal and Administrative duties for department
Assistant to Director, Database management
Travel, meeting coordination, training and luncheon arrangements
eMD.com 2000-2000
Executive Administrative Assistant
5655 Peachtree Parkway, Norcross GA 30092 770-***-****
Executive Assistant for CTO & Information Technology Department
Portfolio Management Administration
Administrator for the new Inter-Tel Telephone system installed, adds, moves & changes
Budget administration, and vendor/equipment/contractor payments
Meeting coordination, training and luncheon arrangements
Ordered new equipment, software, PC’s, telephones, updated company lists
NORRELL Services, Inc. 1989- 2002
Executive Assistant- Contract- various positions and companies
1040 Crown Point Pkwy, Atlanta, GA 30338 770-***-****
BellSouth- BASC - Executive Assistant for CEO and 5 Vice Presidents
Plaid Enterprise Inc. - Executive Assistant for CEO and 5 Vice Presidents
Executive Assistant for CEO & Division, Administration, and vendor payments
Coordination of meetings internally and externally
Ordered Pagers, new employee set-ups, PC, desk, updated telephone & e-mail lists, security badges
Administrative duties included making hotel, airline and luncheon arrangements
ALLTEL Information Services 1994- 1999
Training Coordinator/ Administrative Assistant
200 North Point Center East, Alpharetta GA 30022 678-***-****
Coordinated open enrollment of 1500 + employees for internal & external vendor training classes
Worked on Budgets for current year, and for next year of training, as well as vendor payments
Coordinated conversion from a paper -Access based enrollment system to a web-based
On-line registration page for internal employees
Managed information on the web site made changes for vendor class dates & added classes to web
for internal and external classes.
Coordination included, travel arrangements, meeting external instructors and classroom set-ups
EPACT Team Chairperson of Atlanta division that provides employee activities such as gatherings,
Holiday parties and charity volunteerism efforts
Assistant to Vice President of Development and Senior Level Management of 47
Scheduling of meeting and taking minutes, invoice billing, spreadsheets, and presentations
Created " Welcome Packet" for all new employees, internal telephone sheet
Coordinated moves, updated floor charts, daily procedures, and company policies
Developed policies and procedures and " Welcome Packet" for Administrative Assistant staff
Coordination of new cubical space, PC's, telephones, pagers and cell phones
JD Edwards, Payroll, Timesheets, Vacation and Personal Time accrual for department
Co-Chairperson of EMPACT TEAM, holiday parties and charity volunteerism efforts
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