PROFILE
Established and Bilingual (Russian) Document Control Professional with over 23 years of global Project
Management, Administrative Support, and Business Operations expertise. Results-driven leader with excellent
communication and interpersonal skills; a strong emphasis in Teaching and Fitness. Proven history and success
increasing profitability, improving performance, and cultivating productivity in sensitive, fast-paced environments
and highly competitive industries. Solid ability to rapidly assimilate new technologies and concepts to meet the
demands of dynamic environments and customer satisfaction. Seeking a Document Control position with traditional
working hours and opportunities for growth and advancement that will benefit from my experience and leadership
abilities. Capable of a wide range of assertive leadership roles.
AREAS OF
EXPERTISE
Research, Analysis, Reporting & Forecasting Staffing Development & Performance Interdepartmental Coordination
Individualized & Small Group Instruction Cultivating Business Relationships Client Relationship Management
Documenting Business Requirements Business Development & Growth Organizational Leadership
Decision Maker, Prioritize & Delegate Administrative/Clerical Support Maximizing Productivity
PROFESSIONAL ATTRIBUTES
Experienced and meticulous auditor with intricate understanding of document management requirements and
standards; capable of creation and execution of complex projects and programs to meet organizational needs
Comprehensive experience managing multiple activities of varying complexity with conflicting priorities
involving cross-functional teams, aggressive time constraints, and challenging markets/economic conditions
Proven top performer, with a reputation for strong document management qualified by mature, prudent business
skills and sound judgment; adaptive to change, communicates effectively, building a sense of urgency
Demonstrates professional reliability, highly self-motivated with the ability to assume increased levels of
responsibility, anticipates and meets needs to achieve outstanding results. Fast learner,
Highly organized, with the ability to multi-task in a fast-paced environment, successful approach to problem
identification, assessment, resolution, and crisis management
Articulate, diplomatic, persuasive; easily establishes rapport and credibility with people at all levels, works well
with people from a variety of backgrounds and cultures
Excellent proficiency in MS Office products, Photoshop, Pagemaker, EDMS, CommNet, Adobe, NC, MS DOS,
Lexicon, and numerous software applications
U.S. passport holder, Bilingual in English and Russian
LICENSES/CERTIFICATIONS
Early Education Certification
NOTABLE ACCOMPLISHMENTS
Enjoyed success with zero sick days throughout tenure
EXPERIENCE
2008 - 2013 Mother’s Day Out and Substitute Teacher, Eagle Heights Christian Academy, Pearland, TX
Substitute teacher for Pre-K through 12th grade.
• Provided instruction, managed the classroom environment, promoted student learning in the absence of the
regular classroom teacher, and maintained classroom control and discipline
• Implemented teacher lesson plans, assigned student class work and homework
• Completed daily reports/evaluation to communicate pertinent information resulting from the day's events
• Responsible for parent contact communication at the end of the day, acted as liaison between parents and school
administration
EXPERIENCE (cont’d)
• Created a classroom environment that focused on building cognitive, emotional, social, and physical skills
Olga Mandola 2
• Primarily responsible for students ages 2-3; taught age appropriate skills, including alphabet, numbers, colors,
motor skills, vocabulary development, discipline, music enrichment, etc.
1999 - 2007 Document Controls Assistant, Parson’s, Inc., Moscow, Russia
Managed distribution, logging, and archiving of deadline based documents and correspondence.
• Filed, copied, submitted, and received documents and e-mails
• Expedited documents review, obtained signature approvals, and distributed internally produced data
• Located missing documents for completion
• Entered and searched correspondence in the CommNet -Project Manager Cooperative Treat Reduction
Communication Network (PMCTR) document controls database
• Prepared fax cover sheets and maintained hardcopies of submittals and other files in chronological order in
accordance with the RCWDF project procedure filing structure
• Maintained and updated electronic files, including floppy, zip, and CDs
• Posted transmitted articles, documented minutes on the PMCTR CommNet for client use
• Transferred large documents via FTP to the Client Defense Treat Reduction Agency (DTRA)
• Submitted incoming Russian documents for translation
OTHER RELEVANT EXPERIENCE SEE PERFORMANCE LIST.
1998 - 1999 Office Manager and Personal Assistant to the President, Housekeeping World Ltd.,
Moscow, Russia
1994 - 1997 General Manager, Joint Stock Company Lilia-M, Moscow, Russia
1993 - 1994 Office Manager, The First Financial, Moscow, Russia
1990 - 1993 Aerobics Instructor, Moscow State University of Culture and Arts
1990 - 1992 Arts and Crafts Teacher (private lessons for children)
PERFORMANCE LIST
• Facilitated management of daily operations, hired and managed employees
• Set up contracts/filing systems/vendor management/ inventory, ordered parts
• Provided executive administrative and technical support to senior management
• Scheduled conferences, meetings, and coordinated travel arrangements, including air, hotel accommodations, and
ground transportation
• Greeted customers and directed to their appropriate destinations
• Performed telephone receptionist duties, including answering phone calls and relaying messages
• Maintenance of confidential company records, including processing and filing documents
EDUCATION
Moscow State University of Culture and Arts, Moscow, Russia
U.S. Standard Evaluated as Bachelor’s degree in Bibliography and Librarian Science
Graduated With Honors
International Academy of Marketing and Management, Moscow, Russia
Course studies in Accounting and Control and Analysis
PROFESSIONAL DEVELOPMENT
Childcare study courses including Facility Safety and The Busy Child: ADHD and Other Possible Diagnosis
International Academy of Marketing and Management
Accounting, Control and Analysis, and Business English
ACTIVITIES/COMMUNITY
Enjoys Tai Chi, hiking, reading and crafting