**** ***** **** ****: (***)

Staten Island, ***-**53

NY 10308 Cell: (917)

***-****

Email:MelYou714@a

ol.com

Melissa Youngs

Objective To incorporate an accumulation of knowledge, work, experience and

excellent organizational skills within an office environment.

Experience April 2002 - Present One On One Physical Therapy Staten

Island, NY

Receptionist

Answer Phones

Assist Patients in setting up their weekly schedules.

Maintain Patient Records according to HIPPA regulations

Collect Co-Payments and update record of patients balances.

Call insurance companies to verify patient's eligibility and

coverage.

Call adjuster's for Worker's Compensation and No Fault cases.

Request Authorization and

update them on the patient's progress.

Invoice patients for daily visits, enter new patient information

into computer system, using NDC Lytec.

August 2002 - Promoted to Office Manager

Send Patient statements for outstanding balances and Monthly

Billing to insurance companies.

Lawyer's requests for medical records

Record number of monthly patients, referring physicians, insurance

companies and totals of weekly visits using Microsoft Excel.

Print out daily transaction journals and day sheets.

Supervised deference of past due accounts to Collections.

June 2005 - Promoted to Billing / Collections Department

Supervised file staff

Prepare and print monthly reports reflecting number of patients

seen, new patients referred,

insurance companies and new doctors along with aging reports for

the directors of each of 10

facilities.

Collection calls to insurance companies inquiring about unpaid

claims

Follow up with office managers and insurance companies regarding

denials received

Posted Accounts Receivable in the computer system, Weekly deposits

to the bank

Tracking inventory and placing necessary orders for each facility.

Aging reports and follow up on delinquent accounts, resubmitted

information as deemed necessary.

December 2007 - Promoted to Human Resources / Accounts Payable

Employee records, paperwork for new hires and notification of

terminations, direct deposit information

401 K, Medical and Dental enrollment forms, Employee Sick /

Vacation time tracking

Biweekly company payroll, analyze and verify all time cards

Prepare and print monthly reports reflecting number of patients

seen, new patients referred, insurance companies and new doctors

along with aging reports for the directors of each of 10

facilities.

Accounts Payable, enter and print all invoices, have signed and

mail out in a timely fashion

Anazlyze Accounts Receivable spreadsheets.

Scan deposits, twice weekly bank deposits

Weekly Check package review from each location

Maintain and update spreadsheets of deposits so accountant can

reconcile bank statements against our deposits

Send out and analyze doctor and patient questionnaires

Review and update new doctor information in new system, Web PT

Liasion between Administrative Office and directors regarding

monthly duties of all employees.

Assist with setup of policy and procedure

Quarterly Print Orders of business cards, appointment cards,

letterhead, envelopes and brochures.

Monthly Clinical Inventory orders

Sept 2000 - May 2001 Derivatives Portfolio Management

Somerset, NJ

Accounting Secretary

Assisted Accounting Department, made copies, typed letters to

clients, filing, researching past tax documentation.

Assisted Cash Manager with daily duties: Sorted, stamped and

distributed mail and cash reports for each account, filed bank

statements and prepared paperwork to open new bank accounts.

March 1999 - June 2000 County Graphics Linden, NJ

Receptionist

Answered 12 line phone system

Filed daily transaction reports

Opened, sorted, date stamped and distributed mail.

Compiled and printed spreadsheets for hospital usage monthly

August 1999 - Promoted to Data Entry

Input orders for purchasing, sales and receiving.

Ran weekly reports for company representative to take to client

meetings.

Verified and ran manifests for shipping products in a timely

schedule to the hospitals.

Liasion for shipping department, assisted customers in tracking

their delayed orders and informing of expected ship dates.

February 1998 - March 2000 TFL Party Planners Brooklyn,

NY

Office Assistant

Met with customers, answered questions, helped make proper

arrangements for their events.

Oversaw filing of accounts payable and receivable.

Transferred of records from handwritten copies to the computer

using Microsoft Excel.

Went on weekend deliveries to arrange party accessories and oversee

that the party was set up properly.

September 1996 - February 1998 The Costume & Craft Cottage

Staten Island, NY

Sales Clerk / Party Coordinator

Answered Phones

Assisted Customes with Costumes

Assisted Seamstress with small sewing tasks

Coordinated and supervised Children's Birthday Parties while

supervising a staff of 3 - 5 people.

Education Sept 2004 - Sept 2005 PCDI- School of Allied Medicine Atlanta,

Ga

Received diploma in the Professional Medical Billing Program

offered online via PCDI.

Sept 1997 - Dec 1998 College of Staten Island Staten

Island, NY

Took introductory courses in Management, Marketing and Accounting

Skills according along with the requirements for English and Math.

Type 40 - 50 WPM

Computer Literate: Microsoft Word, Microsoft Excel, Microsoft Power

Point, Quickbooks, Windows, Internet, Lytec, WebPT

Can use office machinery: Copy Machine, Fax Machine, Adding

Machine, Scanner, Multi Line Phone System

Contact this candidate