NY 10308 Cell: (917)
Email:MelYou714@a
ol.com
Melissa Youngs
Objective To incorporate an accumulation of knowledge, work, experience and
excellent organizational skills within an office environment.
Experience April 2002 - Present One On One Physical Therapy Staten
Island, NY
Receptionist
Answer Phones
Assist Patients in setting up their weekly schedules.
Maintain Patient Records according to HIPPA regulations
Collect Co-Payments and update record of patients balances.
Call insurance companies to verify patient's eligibility and
coverage.
Call adjuster's for Worker's Compensation and No Fault cases.
Request Authorization and
update them on the patient's progress.
Invoice patients for daily visits, enter new patient information
into computer system, using NDC Lytec.
August 2002 - Promoted to Office Manager
Send Patient statements for outstanding balances and Monthly
Billing to insurance companies.
Lawyer's requests for medical records
Record number of monthly patients, referring physicians, insurance
companies and totals of weekly visits using Microsoft Excel.
Print out daily transaction journals and day sheets.
Supervised deference of past due accounts to Collections.
June 2005 - Promoted to Billing / Collections Department
Supervised file staff
Prepare and print monthly reports reflecting number of patients
seen, new patients referred,
insurance companies and new doctors along with aging reports for
the directors of each of 10
facilities.
Collection calls to insurance companies inquiring about unpaid
claims
Follow up with office managers and insurance companies regarding
denials received
Posted Accounts Receivable in the computer system, Weekly deposits
to the bank
Tracking inventory and placing necessary orders for each facility.
Aging reports and follow up on delinquent accounts, resubmitted
information as deemed necessary.
December 2007 - Promoted to Human Resources / Accounts Payable
Employee records, paperwork for new hires and notification of
terminations, direct deposit information
401 K, Medical and Dental enrollment forms, Employee Sick /
Vacation time tracking
Biweekly company payroll, analyze and verify all time cards
Prepare and print monthly reports reflecting number of patients
seen, new patients referred, insurance companies and new doctors
along with aging reports for the directors of each of 10
facilities.
Accounts Payable, enter and print all invoices, have signed and
mail out in a timely fashion
Anazlyze Accounts Receivable spreadsheets.
Scan deposits, twice weekly bank deposits
Weekly Check package review from each location
Maintain and update spreadsheets of deposits so accountant can
reconcile bank statements against our deposits
Send out and analyze doctor and patient questionnaires
Review and update new doctor information in new system, Web PT
Liasion between Administrative Office and directors regarding
monthly duties of all employees.
Assist with setup of policy and procedure
Quarterly Print Orders of business cards, appointment cards,
letterhead, envelopes and brochures.
Monthly Clinical Inventory orders
Sept 2000 - May 2001 Derivatives Portfolio Management
Somerset, NJ
Accounting Secretary
Assisted Accounting Department, made copies, typed letters to
clients, filing, researching past tax documentation.
Assisted Cash Manager with daily duties: Sorted, stamped and
distributed mail and cash reports for each account, filed bank
statements and prepared paperwork to open new bank accounts.
March 1999 - June 2000 County Graphics Linden, NJ
Receptionist
Answered 12 line phone system
Filed daily transaction reports
Opened, sorted, date stamped and distributed mail.
Compiled and printed spreadsheets for hospital usage monthly
August 1999 - Promoted to Data Entry
Input orders for purchasing, sales and receiving.
Ran weekly reports for company representative to take to client
meetings.
Verified and ran manifests for shipping products in a timely
schedule to the hospitals.
Liasion for shipping department, assisted customers in tracking
their delayed orders and informing of expected ship dates.
February 1998 - March 2000 TFL Party Planners Brooklyn,
NY
Office Assistant
Met with customers, answered questions, helped make proper
arrangements for their events.
Oversaw filing of accounts payable and receivable.
Transferred of records from handwritten copies to the computer
using Microsoft Excel.
Went on weekend deliveries to arrange party accessories and oversee
that the party was set up properly.
September 1996 - February 1998 The Costume & Craft Cottage
Staten Island, NY
Sales Clerk / Party Coordinator
Answered Phones
Assisted Customes with Costumes
Assisted Seamstress with small sewing tasks
Coordinated and supervised Children's Birthday Parties while
supervising a staff of 3 - 5 people.
Education Sept 2004 - Sept 2005 PCDI- School of Allied Medicine Atlanta,
Ga
Received diploma in the Professional Medical Billing Program
offered online via PCDI.
Sept 1997 - Dec 1998 College of Staten Island Staten
Island, NY
Took introductory courses in Management, Marketing and Accounting
Skills according along with the requirements for English and Math.
Type 40 - 50 WPM
Computer Literate: Microsoft Word, Microsoft Excel, Microsoft Power
Point, Quickbooks, Windows, Internet, Lytec, WebPT
Can use office machinery: Copy Machine, Fax Machine, Adding
Machine, Scanner, Multi Line Phone System