L UCKY CLAIR
*** * ***** ******** ******, N Lauderdale, FL 33068
Phone: 954-***-****
Email: *****.*******@*****.***
OVERVIEW
Customer Service Specialist with Ten years of commended performance in key customer
service and support roles. Expert in customer care/communications, problem solving,
relationship building and user training and support.
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EDUCATION
Aati American Advance Technicians Institute 2014
Ase Certified Auto Collision Specialist
LENON COMPREHENSIVE HIGH SCHOOL 1993
Diploma
COMPUTER SKILLS
WordPerfect
Microsoft Word
Microsoft Excel
PowerPoint
Access
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P ROFESSIONAL EXPERIENCE
Auto Body Repairer 2014- Present
Manheim Auto Action, Fort Lauderdale, FL
Measure the frame of cars that have been in accidents to determine if the
overall structure and alignment has been damaged.
Straighten bodies of bent cars, remove dents and replace parts that cannot be
repaired.
Perform a variety of duties as requested by client
Auto Body Repairer 2012- 2014
Less Auto Repair and Collision, Fort Lauderdale, FL
Measure the frame of cars that have been in accidents to determine if the
overall structure and alignment has been damaged.
Straighten bodies of bent cars, remove dents and replace parts that cannot be
repaired.
Perform a variety of duties as requested by client
Auto Body Repairer 2010- 2011
Mack Chem, Fort Lauderdale, FL
Measure the frame of cars that have been in accidents to determine if the
overall structure and alignment has been damaged.
Straighten bodies of bent cars, remove dents and replace parts that cannot be
repaired.
Perform a variety of duties as requested by client
KEY SKILLS
World Class Customer Service
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Troubleshooting/Problem Solving
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Customer Order Fulfillment
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Work well individually as well as in team setting
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Able to Train
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Complaint Handling and/or Effective Communication
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Reports & Documentation
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REFERENCES
Promptly furnished upon request.