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Summary
Highly organized and efficient in fast-paced multitasking environments; able to
prioritize effectively to accomplish goals. Employs professionalism and superior
communication skills to meet client and company needs.
Highlights
Legal administrative support Works well under pressure
Self-starter Social media knowledge
Executive presentation Customer service-oriented
development Meet ing planning
Business correspondence Administrative support specialist
Professional and mature Articulate and well-spoken
Strong problem solver
Experience
City of Fort Lauderdale Fire Rescue - Fort Lauderdale, Florida
04/2008 - C u r r e n t
Communication Specialist
Outstanding work ethic and dependability: Availability to work weekends,
nights, holidays, and any severe weather conditions.
Able to follow policies and procedures.
Answer incoming 9-1-1 telephone calls, which requires a high degree of
concentration and instant decision-making.
Kra e e r F u n e ra l H o m e - Boca Raton, Florida
03/2007 - 02/2008
Office Manager
Responsibilities included greeting clients, answering phone calls, faxing
documents, setting appointments, scanning contracts, preparing death
certificates for state approval, compiling and submitting weekly/ monthly
journal profit reports, accounts payables and receivables, and managing all
daily office operations.
Southern Star Salon Services - Fort Lauderdale, Florida
12/2006 - 03/2007
Personal Assistant
Responsibilities included booking appointments, answering phone calls,
managing calendar, taking dictation of meeting notes, scheduling travel
arrangements, and handling all executive correspondence.
American Document Management - Fort Lauderdale, Florida
06/2006 - 12/2006
Director of Marketing
Responsibilities included managing all executive calendars, proofing all
marketing materials, preparing company newsletter, and handling all
correspondence for the president of the company.
Demonstrated exemplary customer service skills by communicating
effectively with staff, vendors, and customers.
Utilized creative and innovative techniques while performing assignments.
EDJ Realty, LLC - Alpharetta, Georgia
08/2005 - 06/2006
L i c e n s e d Re l a t o r
Duties included marketing and selling residential and commercial property.
Facilitated local relocation in the greater Atlanta area.
Effectively maintained communication with clients to provide exceptional
customer service.
Hemphis, Inc - Memphis, Tennessee
02/2002 - 07/2005
E xe c ut iv e A dm i ni st rat iv e A ss i st an t
Duties included assisting the VP of the company by taking and transcribing
dictation, answering phone calls, greeting guests, organizing and presenting
PowerPoint presentations.
Coordinated various internal and external meetings, including board
me et i ng s.
Bailey, Bailey, and Stokes Law Offices - Memphis, Tennessee
03/1990 - 08/1994
Re c e p t i o n i s t / E x e c u t i v e S e c re t a ry
Duties included greeting clients, answering a 10-line switchboard, typing
and maintaining all client correspondence, holding initial client interviews,
taking dictation, filing court documents, and maintaining all client databases.
Education
Craigmont High School Memphis, Tennessee
1989
High School Diploma
Christian Brothers University 1991-1993 Memphis, Tennessee
Journalism/Broadcasting
Seattle Pacific University 1994-1996 Seattle, Washington
Broadcasting/Communications
Skills
Accounts payables
C P R C er t i fi ed
MS Outlook
PowerPoint
10-key
T yp e 80 -90 wpm
Dict at ion
Multiple line switchboards
Mi c r o s o ft O ff i c e p r of i c ie n c y
Excel spreadsheets