Amber L. Gouch
Highland Park, MI 48203
**********@*****.***
OBJECTIVE
To obtain a position where I can use my skills and assets to assist in the
operation of business
SUMMARY
Hard worker and quick learner with a positive approach regarding aim and
direction. Excellent communicator with ability to adapt to any situation
with a productive and positive approach. Perfectly skilled at multi-tasking
at an impressive and efficient pace. Specialize in 3 years of customer
service.
EDUCATION
King High School Detroit, MI
General Studies 2011-2012
(Graduate)
G.P.A - 3.0/3.5
Cousino High School Warren, MI
General Studies 2010-2011
G.P.A- 3.0/3.5
Plymouth Educational Center Preparatory High School Detroit, MI
General Studies
2008-2010
WORK EXPERIENCE
Novo 1 (contractor for BCBSM)
Highland Park, MI
Customer Service Representative
July2013- May2014
. Efficiently working in call center environment
. Performing fax and mail sending
. Participating in creating new ideas to improve production of
company
Wright Way Janitorial
Detroit, MI
Crew Member
June 2013- September 2013
. Assisted in trash pick up
. Swept and mopped restrooms
. Cleaned meticulously at an efficient and product pace
Vitec
Detroit, MI
Machine Operator
August 2012- June 2013
. Assembled Fuel tanks at fast efficient pace
. Controlled Flex Welders (robots)
. Multitasked to perform and complete duties within facility
Everest Institute Detroit, MI
File clerk May 2010- Jan 2011
. Managed Files
. Maintained neatness of office materials and office area
. Organized office materials
. Performed fax and mail sending
. Assisted in sending and receiving office documents.
Dr. Dre's Detroit, MI
Assistant Sales May2009-Sept 2009
. Participated in a team effort on production of company
. Assisted in introducing new and improved advertisements to
enhance production of company
. Hard working in efficient manner to execute new and improved
ways to help the company's income.
. Maintained neatness in the facility, participated in group
discussions on exercising new selling techniques.
*Technical Skills
All of Microsoft Word, Microsoft Power Point, Specialize in Microsoft
Excel, Microsoft Publisher. Specialize in filing, organization in
office setting for over the course of 4 yrs. Ability to maintain neat
and organized environment.