Management Sales Representative

Donovan Glenroy Carpenter

** ******* ******(Mystic CT 06355917-***-**** ( ************@*****.*** (

uk.linkedin.com/in/donovancarpenter/

Education and Training:

THE UNIVERSITY OF GLASGOW, Glasgow, Scotland

Masters of Science in International Management and Leadership, December

2014

International Management and Leadership Skills Workshop

The Graduate Performance Management Programme Workshop

Principles and Practices of Leadership Workshop

Student Class Representative

BERKELEY COLLEGE, New York, NY

Bachelor in Business Administration Degree in Management April 2005

Associate in Applied Science Degree in General Business June 2003

Skills:

(SAP Program (CRM (Microsoft Excel (Budgeting (Microsoft Outlook (Data

Analysis (Microsoft Word (Microsoft PowerPoint (JP Morgan Access (Public

Policy (Program Management (Teamwork (Public Speaking (Research (Creative

(Analytical

Professional Experience:

The University of Glasgow, Glasgow, Scotland 09/2013 - 07/2014

Assistant Senior Resident

Ensured discipline was maintained by adhering to set university guidelines

and following chain of command to resolve all incurrences.

Demonstrated exceptional conflict resolution and group management skills

by organizing group activities such as trips to museums.

Awarded Cardiopulmonary Resuscitation certificate by completing workshop

as a preventative method in case of emergency.

Global Exchange Program, 11/2011-08/2013

INSTITUTE OF INTERNATIONAL EDUCATION, New York, NY

Alternate Responsible Officer/Program Officer/Fire Warden

Aided with creating the Post Arrival Compliance Team by establishing best

processes such as waver agreements with management staff.

Learned J-1 Visa and Fulbright regulations to monitor all Fulbright

grantees by partaking in webinars and workshops.

Deciphered and processed extension requests for active grantees by

assessing over 400 applications per academic year.

Processed over 500 Post Academic Training requests by investigating degree

objectives with internship or employment training outcome. Organized the

National Association of Foreign Student Advisers (NAFSA) conference

feedback panel for all staff levels.

Participated in cross program development training by accompanying

assistant managers on university visits.

Nominated by colleagues for Fire Warden position where I assisted in fire

drills with Fire Department, City of New York personnel.

Ford International Fellowships Program 09/2006 - 11/2011

INSTITUTE OF INTERNATIONAL EDUCATION, New York, NY

Program Administrator

Utilized SAP Program to distribute living allowance payments for over 1,500

active students in United States and Canada.

Investigated and dispersed tuition payments for all active students in

amounts ranging from $57,000 - $450,000 in USD and CAD currencies by using

JP Morgan Access and great communication channels with the accounting

division.

Administered Test of English as a Foreign Language (TOEFL) vouchers for

over 300 incoming international students.

Supervised students insurance for U.S. and Canada by coordinating with

Cultural Insurance Services International (CISI) representatives.

Managed Graduate Record Examination (GRE) vouchers for over 300 incoming

international grantees.

Wells Fargo Bank, New York, NY 11/2005 - 09/2006

Teller/ Automatic Teller Machine Custodian

Managed all Automatic Teller Machine (ATM) deposits by coordinating with

the U.S. Federal Reserve personnel.

Consistently exceeded monthly objective by recommending 20 new accounts

and/or account upgrades to the financial specialists.

Informed customers on services such as account upgrades based on monthly

average balance to increase return on investment.

References Available Upon Request

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