Customer Service Engineering
Resume:
SERGIO PARTIDA
Newnan, GA ***65
*********@*****.***
H: 678-***-****
C: 678-***-**** SUMMARY
I have over 32+ years of experience in the manufacturing assembly industry. I have become skilled in
various engineering processes and procedures such as ECOs, ECRs, Deviations, BOMs etc. I have
proven myself to be a hardworking leader who works well with others and dependable, energetic, and
produces high quality work. My abilities include multi-tasking to perform a variety of work
simultaneously, as well as training others. I am looking to expand my extensive background in
manufacturing assembly supervision, warehouse, shipping, employee training, and customer service. I
can also leverage multi-lingual skills to translate and train others on job duties, general training and
communication.
I am also interest in finding a new line of work to expand my knowledge and work abilities.
EXPERIENCE
ABL- TECHNIC 8/13/2014
SECOND SHIFT SUPERVISOR: Supervise the production of wheel stripping process for BMW and VW, and
various car mounting fixtures for Decostar.
COOPER LIGHTING BUSINESS/EATON Powering Business Worldwide
3/2011- 8/2014
• Photometric Technician: Testing many kind of LED fixtures and testing Lamps for; consistency
of lumens, and efficacy of products.
• Reliability Lab Technician: Testing all new Innovation LED products in Reliability Lab
Environment using SPEC and Global Testing Chambers. Programming reliability Lab Chambers.
Programming the Agilent data acquisition instruments.
• Technical assembly: Assemble new test equipment following specification procedures and
engineering design schematics. (Testers will be used trough out some of the Copper Lighting
Factories). Assist with engineering instructions on the efficiency of testing lamps ballasts and
drivers.
• Life Test Room Technician: Setting-up all new products for Life Test; function, quality and
warranty purpose. Periodic monitoring Life Test operations.
PANASONIC AUTOMOTIVE OF NORTH AMERICA – Peachtree City, GA 1988 to Oct.
7, 2011
Panasonic Corporation is one of the largest electronic product manufacturers in the world.
“Ideas for Life”
Configuration Analyst
• Coordinate with engineering customer team to configure and process Engineering
Change Orders (ECOs), Mechanical Parts Release (MPRs), Engineering Change
Request (ECRs) and Deviations; with customer quality as primary focus. Analysis
includes data and content accuracy within the scope of document work instruction.
• Identify problem(s); present potential solutions to management for correction.
• Maintain the work area and equipment in a clean and orderly condition and follows
prescribed safety regulations.
• Follow Company policies, procedures, and regulations.
• Train new employees to ensure consistency and good quality.
• Jobs performed with Panasonic: Production Supervisor (various), Service Parts
Technical Supervisor, and Configuration Analyst for Engineering Department,
Factory Engineering Analyst, Lead Production Coordinator.
COURSES/TRAINING/MANUFACTURING SKILLS
General computer knowledge; Microsoft Office, SharePoint, Word, Excel, Outlook, PowerPoint, Agile
PM (Oracle), Java Program, Supervisor and management training (Panasonic) ISO9001/ISO14001
Ability to operate warehouse power equipment such as: forklift (sit, stand, reach) (butane, gas and
electric), electric power jack, order picker, electric scissor lift and processing machinery, also some
electrical and mechanical knowledge experience.
• ESD Control • Packing/Shipping • 5S & SL1
• Reading Work Instructions • Hearing Room/Final Inspection • Auto/Function Test
• PCB Handling • Deck Handling • Flex Cable Insertion
• Faceplate Handling • Screw Insertion • PCB Inspection Techniques
• Communicating in a team • S1 & S2 Soldering Training • Job Control Training
• Lean manufacturing Training • Six Sigma
environment
• Job Instruction Training • Hand Soldering Training • Feeder Training
• Calibration Training • Nejiceo Adjustment Training • J-STD-001 Level S-1
• J-STD-001 Level S-2 • Line Coordinating Training • Soldering & Inspection
• Warehouse/Inventory
EDUCATION
High School – Mexico
ADDITIONAL LANGUAGE SKILLS
Fluent in: English, Italian and Spanish.
PREVIOUS POSITIONS HELD WITHIN PANASONIC
1. Configuration Analyst (1997-2011): Administration of Engineering configuration
management procedures and documentation.
2. Production Supervisor (1995-1997: Supervise production assembly line.
3. Service Department Supervisor (1990-1995: Parts sales, parts receiving, packing and
shipping, keep accurate parts inventory/stock and supervise employees.
4. Production Line Coordinator/Lead person (1989-1990): Set up workstations, Fill open
assembly stations when needed, help to keep production flow, make sure to have
necessary/correct parts stock to supply line production. Help production supervisor with
new production order and set up workstations. Make sure to have necessary assemblers,
maintain line with right tools, jigs and correct/updated work instructions. Have morning
meetings to inform of the workload to assemblers and to ensure good quality procedures
are exercised.
5. Warehouse Attendant (1989): Keep good parts inventory reports and accurate stock
quantities to disburse to production assembly lines.
6. Line Assembler (1988-1989): Production parts hand insertion and soldering.
REFERENCE:
COOPER LIGHTING BUSINESS/EATON
THOM KENT
RELIABILITY MANAGER
***********@*****.***
Direct: 770-***-****
Address: 1121 Hwy 74 S, Peachtree City, GA 30269
Phone:770-***-****
Daniel Sackberger
Reliability Engineer
*****************@*****.***
Direct: 770-***-****
Address: 1121 Hwy 74 S, Peachtree City, GA 30269
Phone:770-***-****
Dan Hulbert
Reliability Engineer
***********@*****.***
Direct: 770-***-****
Address: 1121 Hwy 74 S, Peachtree City, GA 30269
Phone:770-***-****
Panasonic
Stephen A. Childs Gil Bray
Group Manager, Human Resources Sr. Configuration Analyst
*******@**.*********.*** *****@**.*********.***
Direct: 770-***-**** Phone: 770-***-****
Cell: 678-***-**** 776 Hwy. 74 S, Peachtree City, GA 30269
Fax: 770-***-****
776 Hwy. 74 S, Peachtree City, GA 30269
Contact this candidate