Customer Service Representative
Resume:
Marie G. Dohler
Boca Raton, FL 33433
Experienced Customer Service representative
Boca Raton, Florida
Dear Sir/Madam,
I am currently seeking a full position with your company. I have enclosed
my resume, which has a detailed explanation of my job history and
education. I look forward to hearing from you in regards to my employment
interest.
If your company requires a high-energy individual who is up to any task,
then I'm the person you're seeking. My qualifications and experience
including my multi-language skills will enable me to fulfill your
expectations.
I am interested in interviewing with you or one of your associates. I can
be reached on my cell at 561-***-**** to arrange for an interview at a
mutually convenient time.
Sincerely,
Marie Dohler
Marie Geralde Dohler
7420 Champagne Pl.
Boca Raton, FL 33433
Telephone: 561-***-**** *Cell: 561-***-***** E-Mail:
*****.******@*****.***
OBJECTIVE: To obtain a position in an environment which utilizes my
management and people skills, front desk/counter experience and ability to
establish and maintain a rapport with clients.
EDUCATION:
. Associate Degree in Applied Science, New York City Technical College.
Certified in Phlebotomy and Nursing Assistant, Municipal Training
Center.
Graduate Prospect Heights High School, Brooklyn, NY.
EXPERIENCE:
2006 to Present: Customer Service Representative, Branch Banking & Trust
BB&T) Boca Raton, FL.
> Processing multiple daily banking transactions for our numerous
customers such as deposits, withdrawals, monetary items issued such
as, cashiers checks, money orders, gift cards, travelers checks, gift
checks and savings bonds.
> Responsible for maintaining the teller line with all items necessary
to process our daily banking transactions.
2009 to 2013: Server/Hostess, TW Steak and Seafood, Boca Raton, FL.
Responsible for knowing the menu and made suggestion to patrons that
would make their experience of dining at our restaurant enjoyable.
> As a server, being efficient in taking food and drink orders was a
must in order to avoid waste.
> As a hostess, I directed our guests to their assigned table and
provide them with the restaurant menus.
1999 to 2003: Sales Person, Wall Street Camera, New York, NY.
Selling cameras and accessories to tourists and local businesses.
Record and monitor all receipts and deliveries of cameras for repair
and photographic film for processing. Notify clients of completed
work.
1997 to 1999: Team Lead, Au Bon Pain, New York, NY.
Responsible for supervising all customer service representatives and
creating employee schedules, inventory and production planning.
Suggested new products that increased sales by 20%.
Conducted cash audit for all sales.
Implemented training for new and existing employee's procedures and
product changes.
LANGUAGES:
Multilingual including English, French, Haitian Creole and basic
Spanish.
References provided upon request
Contact this candidate