Engineer Manager
Resume:
JAMES E. GOINES
Memphis TN *****
*******@*****.***
Summary:
• General Manager / Industrial Engineer with more than 30 years labor, financial, product,
maintenance, inventory, and operational management experience
• Management experience at high volume healthcare; hospitality and processing facilities
including oversight of $8 million P&L; management / sales / drivers / maintenance, multiple
locations; 129 union employees; 70,000 sf; $1 million capital expenditure
• Increased revenue over $1 million; decreased accounts receivables; improved customer
satisfaction, fill and delivery rates; increased and stabilized customer base; reduced
overall operating expenses
• Increased capacity, reduced repairs, created lean work environments; reduced cost and
change-over; eliminated downtime, WIP, and waste
• Applied engineering principles, theory, and calculations; performed time studies, 5S and
Value Stream mapping, capability and capacity analyses
• Established strategic plans, methods, documentation, routings, process flowcharts; ECNs,
and BOMs; redesigned work areas and plant layouts
• Planned labor, equipment, facility, and material daily assignments and utilization
• Trained employees and documented necessary records to meet OSHA, DOT, FDA, EPA,
HLAC, JCO and other regulatory agencies standards
• Provided technical leadership, administration, coaching, mentoring, and training
Education / Certification / Training
BS in Industrial Engineering; University of Tennessee, Knoxville TN, 1980
FMLA and Wage Training 2012
MS PIT Trained the Trainer certification 2013
Awards:
President, Industrial Engineering Society, Memphis Chapter, 1983/87
Experience:
Adecco - Federal Express Memphis TN JAN 2015 – Present
Sr. OSHA Safety Representative
• Promotes and motivates employee safety awareness and compliance
• Provides and evaluates employee workplace safety training, PPE, equipment, and materials
• Advises management and employees on OSHA standards and company Safety policies and
procedures and recommends benchmarks and changes to provide a safe work environment
• Audits facilities and work areas for safety issues and hazards and recommends appropriate
action to management to reduce or eliminate hazards
• Investigates thoroughly accidents and incidents
• Maintains corporate records, documents, policies, and procedures
• Compiles and publishes workplace safety metrics for distribution to company and regulatory
agencies
Hart and Cooley Olive Branch MS JUL 2012 – JAN 2015
Lean Coordinator
• Established cross functional kaizen monthly team events to create standard work and one piece
flow processes
• Provided lean training and expertise to address daily SQDC issues and reported monthly lean
results to local and senior corporate management
• Trained and tracked PIT operators to meet OSHA guidelines
• Provided Converted $500K expense into a $715K profit by changing the hiring process
• Established $360K savings in the creation of the Core-DAS cell combination by reducing labor
cost and carton material usage
Crothall Laundry Services, Memphis TN APR 2011 – APR 2012
General / Operations Manager
• Responsible for $8 million P&L, processing, production, shipping, maintenance, OSHA / JCO /
HLAC / DOT, accounts receivables, $1 million new business generation
• Planned, organized, directed, coordinated, supervised day-to-day operations, functions and
activities, and assigned tasks and delegated responsibility to meet KPI goals and objectives
• Managed 6 managers, 120 employees, multiple locations, 70,000 sf, and $1 million installation
• Improved profitability by reducing accounts receivables from $240,000 to $119,000; overtime and
overall labor cost from $48,000 weekly to $32,000; and utility cost from $55,000 monthly to
$50,000, fleet tractor and fuel cost by rescheduling and rerouting
• Improved order fill rates from 82% to 99% and on-time delivery rates from 65% to 99%
• Raised employee morale and reduced grievances, stabilized customer base, improved customer
service and satisfaction
• Met and maintained JCO, HLAC, OSHA, and DOT standards and regulations
• Excellent and effective communication skills among corporate, customers, employees, vendors
and regulatory agencies
Sir Spiffy, Memphis TN JUL 1996 – JUN 2010
Owner / Operations Manager
• Maintained sustainability and achieved growth by increasing revenue, customer base, and profits
through management of: customer relations, marketing / advertising, human resources,
purchasing, accounting, legal affairs, equipment / building / grounds maintenance,
subcontractors, e-commerce
• Developed standard production rates, cost, and manpower reporting and preventive maintenance
to reduce repairs
• Established direct wage incentives, methods, and process documentation; designed plant layouts
and relocations; created a lean work environment by reducing cost and change-over and
eliminating downtime, WIP, and waste
• Purchased materials and equipment; managed capital expenditures, multiple locations, and
40+employees
• Established annual operation and sales budgets; maintained P&L statements
• Monitored safety, ergonomic, assets, and inventory to meet local, state and federal OSHA and
EPA regulations
• Communicated with customers, employees, and vendors
Schering-Plough Healthcare Products. Memphis TN AUG 1991 - APR 1996
Industrial Engineer
• Product and packaging design; plant and line design and layout
• Applied engineering principles, theory, and calculations; ergonomic principles; performing time
studies, capability and capacity analyses; creating process flowcharts
• Developed process, methods, and labor standards; standard operational policies, procedures and
documentation; employee training
• Implemented cost and waste programs and process solutions by identifying operational problems
and root causes
• Reviewed and resolved safety issues at multi-locations to reduce OSHA incident rate
Asea Brown Boveri Transmission and Distribution Alamo TN JAN 1990 – JUN 1991
Manufacturing Engineer
• Created plant and line layouts and flowcharts, applied ergonomic principles
• Developed process documentation, methods, Bills of Materials, and direct labor standards
• Performed time studies and facility capability and capacity analysis
• Developed ergonomic assembly procedures
• Implemented cost reductions and lean programs
Troxel Manufacturing, Moscow TN JUN 1987 – DEC 1989
Industrial Engineering Supervisor
• Managed, trained, developed, and hired Industrial Engineering staff
• Applied engineering principles, theory, and calculations; ergonomic principles; line balancing and
optimization; performed time studies, capability, and capacity analyses
• Developed process flowcharts and documents, BOMs, methods, incentive standards and cost
estimating programs
• Established standard operational policies, procedures, budgets and forecasts; purchased steel
and plastic resin
• Implemented cost and waste reduction programs
• Conducted OSHA and DOT compliance reviews
Leaf Candy Memphis TN JAN 1986 – JUN 1987
Industrial Engineer
• Performed operation design and layout
• Applied engineering principles, theory, and calculations; ergonomic principles; performed time
studies, capability, and capacity analyses; created process flowcharts
• Developed BOM, carton packaging, process, methods, standards, and product cost estimates
• Established FDA operational policies and procedures
• Conducted OSHA and environmental compliance meetings
Dover Elevator Horn Lake MS SEP 1980 – DEC 1985
Industrial Engineer
• Product and packaging design; plant and line design and layout; drafting
• Applied engineering principles, theory, and calculations; ergonomic principles; performing time
studies, capability and capacity analyses; created process flowcharts
• Developed bills of materials, process, methods, and labor standards and Established operational
budgets, forecasts, policy documentation, and procedures
• Implemented product cost estimating and cost reduction programs
• Conducted meetings for Quality Circles, safety and environmental compliance
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