JAMES E. GOINES

*** *********

Memphis TN *****

901-***-****

acprpg@r.postjobfree.com

Summary:

• General Manager / Industrial Engineer with more than 30 years labor, financial, product,

maintenance, inventory, and operational management experience

• Management experience at high volume healthcare; hospitality and processing facilities

including oversight of $8 million P&L; management / sales / drivers / maintenance, multiple

locations; 129 union employees; 70,000 sf; $1 million capital expenditure

• Increased revenue over $1 million; decreased accounts receivables; improved customer

satisfaction, fill and delivery rates; increased and stabilized customer base; reduced

overall operating expenses

• Increased capacity, reduced repairs, created lean work environments; reduced cost and

change-over; eliminated downtime, WIP, and waste

• Applied engineering principles, theory, and calculations; performed time studies, 5S and

Value Stream mapping, capability and capacity analyses

• Established strategic plans, methods, documentation, routings, process flowcharts; ECNs,

and BOMs; redesigned work areas and plant layouts

• Planned labor, equipment, facility, and material daily assignments and utilization

• Trained employees and documented necessary records to meet OSHA, DOT, FDA, EPA,

HLAC, JCO and other regulatory agencies standards

• Provided technical leadership, administration, coaching, mentoring, and training

Education / Certification / Training

BS in Industrial Engineering; University of Tennessee, Knoxville TN, 1980

FMLA and Wage Training 2012

MS PIT Trained the Trainer certification 2013

Awards:

President, Industrial Engineering Society, Memphis Chapter, 1983/87

Experience:

Adecco - Federal Express Memphis TN JAN 2015 – Present

Sr. OSHA Safety Representative

• Promotes and motivates employee safety awareness and compliance

• Provides and evaluates employee workplace safety training, PPE, equipment, and materials

• Advises management and employees on OSHA standards and company Safety policies and

procedures and recommends benchmarks and changes to provide a safe work environment

• Audits facilities and work areas for safety issues and hazards and recommends appropriate

action to management to reduce or eliminate hazards

• Investigates thoroughly accidents and incidents

• Maintains corporate records, documents, policies, and procedures

• Compiles and publishes workplace safety metrics for distribution to company and regulatory

agencies

Hart and Cooley Olive Branch MS JUL 2012 – JAN 2015

Lean Coordinator

• Established cross functional kaizen monthly team events to create standard work and one piece

flow processes

• Provided lean training and expertise to address daily SQDC issues and reported monthly lean

results to local and senior corporate management

• Trained and tracked PIT operators to meet OSHA guidelines

• Provided Converted $500K expense into a $715K profit by changing the hiring process

• Established $360K savings in the creation of the Core-DAS cell combination by reducing labor

cost and carton material usage

Crothall Laundry Services, Memphis TN APR 2011 – APR 2012

General / Operations Manager

• Responsible for $8 million P&L, processing, production, shipping, maintenance, OSHA / JCO /

HLAC / DOT, accounts receivables, $1 million new business generation

• Planned, organized, directed, coordinated, supervised day-to-day operations, functions and

activities, and assigned tasks and delegated responsibility to meet KPI goals and objectives

• Managed 6 managers, 120 employees, multiple locations, 70,000 sf, and $1 million installation

• Improved profitability by reducing accounts receivables from $240,000 to $119,000; overtime and

overall labor cost from $48,000 weekly to $32,000; and utility cost from $55,000 monthly to

$50,000, fleet tractor and fuel cost by rescheduling and rerouting

• Improved order fill rates from 82% to 99% and on-time delivery rates from 65% to 99%

• Raised employee morale and reduced grievances, stabilized customer base, improved customer

service and satisfaction

• Met and maintained JCO, HLAC, OSHA, and DOT standards and regulations

• Excellent and effective communication skills among corporate, customers, employees, vendors

and regulatory agencies

Sir Spiffy, Memphis TN JUL 1996 – JUN 2010

Owner / Operations Manager

• Maintained sustainability and achieved growth by increasing revenue, customer base, and profits

through management of: customer relations, marketing / advertising, human resources,

purchasing, accounting, legal affairs, equipment / building / grounds maintenance,

subcontractors, e-commerce

• Developed standard production rates, cost, and manpower reporting and preventive maintenance

to reduce repairs

• Established direct wage incentives, methods, and process documentation; designed plant layouts

and relocations; created a lean work environment by reducing cost and change-over and

eliminating downtime, WIP, and waste

• Purchased materials and equipment; managed capital expenditures, multiple locations, and

40+employees

• Established annual operation and sales budgets; maintained P&L statements

• Monitored safety, ergonomic, assets, and inventory to meet local, state and federal OSHA and

EPA regulations

• Communicated with customers, employees, and vendors

Schering-Plough Healthcare Products. Memphis TN AUG 1991 - APR 1996

Industrial Engineer

• Product and packaging design; plant and line design and layout

• Applied engineering principles, theory, and calculations; ergonomic principles; performing time

studies, capability and capacity analyses; creating process flowcharts

• Developed process, methods, and labor standards; standard operational policies, procedures and

documentation; employee training

• Implemented cost and waste programs and process solutions by identifying operational problems

and root causes

• Reviewed and resolved safety issues at multi-locations to reduce OSHA incident rate

Asea Brown Boveri Transmission and Distribution Alamo TN JAN 1990 – JUN 1991

Manufacturing Engineer

• Created plant and line layouts and flowcharts, applied ergonomic principles

• Developed process documentation, methods, Bills of Materials, and direct labor standards

• Performed time studies and facility capability and capacity analysis

• Developed ergonomic assembly procedures

• Implemented cost reductions and lean programs

Troxel Manufacturing, Moscow TN JUN 1987 – DEC 1989

Industrial Engineering Supervisor

• Managed, trained, developed, and hired Industrial Engineering staff

• Applied engineering principles, theory, and calculations; ergonomic principles; line balancing and

optimization; performed time studies, capability, and capacity analyses

• Developed process flowcharts and documents, BOMs, methods, incentive standards and cost

estimating programs

• Established standard operational policies, procedures, budgets and forecasts; purchased steel

and plastic resin

• Implemented cost and waste reduction programs

• Conducted OSHA and DOT compliance reviews

Leaf Candy Memphis TN JAN 1986 – JUN 1987

Industrial Engineer

• Performed operation design and layout

• Applied engineering principles, theory, and calculations; ergonomic principles; performed time

studies, capability, and capacity analyses; created process flowcharts

• Developed BOM, carton packaging, process, methods, standards, and product cost estimates

• Established FDA operational policies and procedures

• Conducted OSHA and environmental compliance meetings

Dover Elevator Horn Lake MS SEP 1980 – DEC 1985

Industrial Engineer

• Product and packaging design; plant and line design and layout; drafting

• Applied engineering principles, theory, and calculations; ergonomic principles; performing time

studies, capability and capacity analyses; created process flowcharts

• Developed bills of materials, process, methods, and labor standards and Established operational

budgets, forecasts, policy documentation, and procedures

• Implemented product cost estimating and cost reduction programs

• Conducted meetings for Quality Circles, safety and environmental compliance

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