Customer Service Officer

Alison D. Adams

**** ********* *** ******** ****, Texas 77459

281-***-**** - **************@*****.***

Objective

Engaging in new challenges where there is a need for professional

social intervention to assist and support underprivileged children,

individuals, families, veterans and helpless elderly people with their

social difficulties.

Education 08/2008 - 08/2013

Bachelor of Art in Social Work

Prairie View A&M University

Major: Social Work- I learn that the socioeconomics play a major role in a

person concepts and behaviors. Also taking into consideration related

courses as ethics, microeconomics, macroeconomics, statistics, mental

health, poverty, and adolescence.

Skills & Abilities

Management-substituted multiple areas in resource taking various

assignment, being flexible and knowledgeable at creating lesson plans,

covering all grade levels covering math, reading, writing and science.

Communication

. I can work independently but also enjoy working as a team

member.

. possess strong commitment to team environment dynamics with the

ability to contribute expertise and follow leadership directives

at appropriate times.

. I'm able to communicate to students during learning to enhance

their understanding. Also able to communicate to ancillary

staff, i.e. teachers, principle and other staff members

efficiently.

Leadership

I have strong interpersonal skills resulting in exceptional rapport

with people. Proven success in initiating, promoting and maintain strong

interpersonal relations. Able to deal courteously, professionally, and

tactfully with the general public in a verity of circumstances.

Experience

H.E.B Grocery 08/2012 - 01/2014

I was a cashier where I was accountable for managing money, answer

customer concerns, price check, and making sure every customer revisit

because of great customer service.

Texas Department of Criminal Justice 01/2013-08/2013

Correction Officer 3- Supervise inmates in housing units and those

segregated for administrative or punitive measures. Also check inmates for

possible contraband; maintain a periodic patrol either inside or outside

the institution to ensure the security and integrity of the institution.

Fort Bend ISD 11/2012 - Current

Substitute Teacher

Responsible for the following teacher lesson for the day(s) of

absents. Also rules and regulations.

Volunteer

Houston Food Bank 06/2012 - Current

Backpack program, help assemble meals for students that is in

low-income homes who might not have enough food to eat daily.

Internship

Harris County Juvenile Probation 07/2013 - 08/2013

All girls case load: I shadowed a probation officer learning the

different roles of being a probation officer such as conducting intakes,

seminars, home visits, school visits, and documentations.

Contact this candidate