Healthcare Administration
Resume:
Tanasha Tyler
OKC, OK *****
**************@*****.***
Work Experience
Excell Home Care 12/2014 04/2015
Internship
Collected patient’s information and input the information into Consolo.
Filed, sorted, organized patients files.
10/2013 Current
Hertz
Body Shop Specialist
Contact a variety of body shops and get the current repair status of
customer’s personals vehicles that are in the body shop while they are
06/2013 12/2014
renting a hertz vehicle.
Hertz
Mentor
Monitor and listen to calls from agents that work in my department.
Assist with reaching a daily goal and set goals to improve their metrics.
Hertz
06/2012 06/2013
Emergency Roadside Agent
Assist incoming calls from customers who have rented a hertz vehicle
and have problems with the vehicle
TCIM Services 12/2010 06/2012
Customer Service Representative
Effectively managed a high-volume of inbound and outbound calls and addressed and resolved customer product
complaints empathetically and professionally.
Education
North West Classen High School OKC,OK 08/2007 05/2010
High School Diploma
OSU OKC OKC, OK 08/2012 05/2015
Associate`s degree in Health Care Administration
Skills
Patient focused care, close attention to detail, multi-tasker, excellent verbal communication, office support (phones,
faxing, and filing), familiar with basic operating systems like Microsoft Excel, Word, PowerPoint, Excel and the
Internet, familiar with medical terminology and clinical procedures
Contact this candidate