M. ELIZABETH LOPEZ
Petaluma, CA
**********@*****.***
CAREER OBJECTIVE: Highly qualified administrative assistant with over 10
years of experience seeks position where outstanding knowledge and skills
can be applied.
EDUCATION:
College of Marin, Kentfield, CA Empire College, Santa Rosa, CA
Associates in Science Degree, Data Computer Support Specialist Diploma
Processing
TECHNICAL SKILLS:
Microsoft Outlook AllScripts Microsoft NT Server
Microsoft Word Sendouts/Bullhorn ATS Microsoft Exchange Server
Microsoft Excel Taleo 5.0
Microsoft PowerPoint SAP Accounting System Novell Netware 5.0
Corel WordPerfect 7.0/8.0 Primavera Expedition Basic programming
Kwik Tag Timberline - Accounting COBOL programming
Groupwise RPG programming
SUMMARY OF SKILLS:
Self-motivated, punctual, reliable and consistent
Ability to learn new software quickly
Data entry (type 90 wpm), general accounting, filing, multi-line phones,
fax and customer service
Excellent phone skills, communication, organization and people skills
Troubleshooter who can respond to emergencies quickly - can handle trouble
tickets
Work well independently as well as in a team environment
Skilled liaison in building team work and implementing management
strategies
Detail-oriented, organized, resourceful and innovative
Ability to handle large volume of incoming calls
PROFESSIONAL EXPERIENCE:
Concinnity Group, Petaluma, CA
Administrative Assistant - 7/1/2013 to 5/15/2015
Updated Sendouts Applicant Tracking System
Posted jobs to numerous internet job boards
Formatted resumes
Performed background and credit checks for new hires
Created new hire packets
Tracked all time cards for employees
Created/updated management and client reports
Responded to candidate emails
Provided administrative support for CEO and Technical Recruiters
Help Desk Support - troubleshoot computers, set up workstations, set up
phone extensions and voicemail
Additional duties: Arranged travel for CEO, created numerous spreadsheets,
organized records/files for company and performed other projects, as
required
Office Team, Novato, CA
Receptionist/Administrative/HR Assistant Temporary Employee - 6/2010 to
6/2013
Orient all new hires: Ensure all on-boarding documents are properly
completed on Taleo, tag and scan HR documents into Kwik Tag
Process invoices for Accounting Department, as needed
Assist Compliance Department with accreditation audit, including collecting
I-9's, TB test results and other miscellaneous documents (for pulmonary
company)
Data entry into web database and spreadsheets (Patient Start of Care,
485's, Discharges, Medication Sheets and RDA's)
Handle confidential patient information; interface with patients and
staffing; and call paramedics as needed for medical treatment
Organize contracts; fax/track (Supplemental Orders, Orders/Goals, 485's for
MD signature); process checks; receive and log remodeling plans and
payments from residents
Provide Help Desk support via phone calls and emails for AutoDesk
Conference; processed gifts to customers on WII and setup workstations
County of Marin, San Rafael, CA
Administrative Services Associate - 3/2007 to 2/2010
Provide administrative support to three Executive Officers for the Marin
Emergency Radio Authority, Marin General Service Authority and Marin
Telecommunications Agency Joint Powers Agencies
Plan meetings: Schedule, reserve locations, prepare/distribute agenda
packets, post on websites, take minutes
Accounting: Process invoices and monitor budgets on County SAP accounting
system, assist with gathering financial information for budgets and year-
end closing, audits and grants, as well as vendor setup
Additional duties: Arrange travel for Executive Officer and Board members,
prepare letters, mail merge, spreadsheets, use of Dictaphone, fax, records
management, answer phones and distribute mail
L.B. Hayhurst & Associates, Inc., Novato, CA
Administrative Assistant - 9/2001 to 3/2007
Process resumes for current positions
Schedule candidates and interview panel for interviews
Coordinate and send out mailings for recruitment purposes
MS Word, mail merge, spreadsheets, use of Dictaphone, fax, copy, maintain
filing system, answer phones and distribute mail
Computers America, San Rafael, CA
Help Desk Support - 12/2000 to 4/2001
Build, maintain, repair and troubleshoot all in-house workstations and
laptops for outside sales representatives
Purchase equipment and supplies as needed to maintain computers
Additional duties: Tape backup for the RS6000, create weekly emergency
repair disks, support users (add/assign rights and privileges as needed),
set up workstations, set up phone extensions and voicemail
DTA, Inc., Mill Valley, CA
Systems Manager (part-time) - 3/1999 to 9/2000
Provide main support for off-site IT contract Systems Administrator
Create users, setup E-mail accounts, install programs, troubleshoot and
train users (Microsoft NT Server)
Administrative Assistant - 6/1995 to 9/2000
Provide administrative support to Architectural, Design/Build and
Construction Departments.
Prepare proposals, service agreements, AIA Contracts, letters and
architectural drawing transmittals.
Microsoft Excel spreadsheets, update and create databases on MS Access,
Dictaphone, fax and maintain filing system.