Customer Service High School

Hanna Saxton

San Diego, CA

************@*****.*** - 619-***-****

Authorized to work in the US for any employer

WORK EXPERIENCE

Server

Nordstrom - San Diego, CA - January 2014 to April 2015

Responsibilities

Greeting guests with a friendly and confident attitude

Upselling drinks and desserts

Being enthusiastic and knowledgeable of the menu

Customer service

Safe handling of food

Accomplishments

Became promoted to a server after two months

Winning incentives for upsells

Making guests feel happy and welcome

Skills Used

Customer service

Menu knowledge

Team communication

Safe handling of food

Efficiency/ sense of urgency

Server

Buffalo Wild Wings - San Diego, CA - June 2012 to February 2014

Responsibilities

Served quality food to guests

Ensured all guests' needs were met

Accomplishments

Built positive relationships with clientele/co-worker

Gained experience as a food server

Skills Used

Strong communication/team work

High stress situations and short timelines

Menu Knowledge

Safe handling of food

Customer service

Upselling

Shift Supervisor

Subway - San Diego, CA - August 2010 to January 2012

Responsibilities

Main store opener

Customer service

Handling money

Counting inventory

Making prep list

Prepping

Team communication

Ensured food was properly handled

Baking bread

Accomplishments

Promoted to shift supervisor after three months

Gained work experience

Skills Used

Customer service

High-stress situations and short deadlines

Working efficiently/ with a sense of urgency

Food knowledge

EDUCATION

ChemicalBiology

Grossmont College - San Diego, CA

2013 to 2016

High School Diploma in Science, Mathematics

Mark Twain High School - San Diego, CA

2007 to 2011

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