Customer Service Human Resources

Jane Dietrich

**** * ****** ** ******, LA ***** Cell 832-***-****

SUMMARY

Excellent interpersonal skills, initiative, attention to detail and follow through.

Strong commitment to quality, excellence, excellent communication skills; verbal and written. A team player

willing to go the extra mile.

• Data Entry

• Abstractor

• Title Researcher

• Customer Service Skills

• Communication Skills

• Training

• Multi-Tasking Skills

PROFESSIONAL EXPERIENCE

Landman/Brooker 2009-2015

Multiple Oil and Gas Exploration Companies

Work was done in different States

• Lease Acquisition Title

• Worked in abstract plant using sectional books

• Able to do flowcharts in Excel, Runsheets, Mineral Ownership Reports

• Completed lease checks on specific property in courthouses assigned

• Compiled information for 30 year title search for specific projects

• Searches were from patent to present

• Obtained assessment and plot of property from Assessor’s Office

• Confirmed in County’s Treasure’s office to see that taxes were paid

Once all research was complete, prepared specific reports, and flowcharts

• Knowledge of reading Acts of Sale, Successions, Sheriff’s Sale, Redemptions, etc

• Title searches were done in.

• LOUISIANA- Caddo Parish, Avoyelles Parish, Claiborne Parish, West Feliciana Parish,

Union Parish, Lincoln Parish, Webster Parish, Desoto Parish, Pointe Coupee Parish,

• MISSISSIPPI - Sharkey County, Issaquena County, Wilkinson County, Amite County

• OHIO - Cambridge

• TEXAS - Jacksboro County, Montague County, Reeves, Loving, Ward Counties

• WYOMING- Goshen County

Jane Dietrich

Lawrence E Chehardy (Assessor of Jefferson Parish) Gretna, LA

Clerk 2008-2009

• Worked with documents to put the correct parcel number

• Assisted clients with help concerning their account.

• Check to see if clients had a Homestead Exception

• Stuffed envelope’s with specific documentation that the office need to be mailed out

Louisiana Human Resources Development Institute Metairie, LA

(Partner of Rapid Response to serve the State of Louisiana under the Department of Labor)

Facilitator 1987-2008

• Conducted Workshops and Seminars, as part of a team or alone, on the following topics: Stress, Job

Search Techniques, How to Write a Cover Letter, Resumes and Thanks for the Interview Letter,

Interviewing Techniques, How to Use the Internet for Job Search, Changing Careers, Obstacles for 40

and Older, Starting a Business

• Worked with Clients on a one-on-one basis, writing Resumes, Cover Letters and Reference Sheets.

• Assisted LDOL with Hurricane Katrina/Rita Disaster Unemployment Assistance (DUA) claims

Instructor

• Taught clients the basics in the Learning Center, such as upgrading their Math and English Skills

• Compiled all of the testing materials, in order to administer the TABE Test (Test of Adult Basic

Education Test)

• Answered the phone, copied, filed, faxed reports as needed

• Prepared all daily and weekly paperwork, concerning each client, collected all receipts 5pertaining to

each person.

• Taught Computer Literacy and Microsoft Office: Word, Excel, Access and Power Point

EDUCATION & TRAINING

Louisiana Department of Labor (LDOL) Training Baton Rouge, LA

LAVOS (Louisiana Vitural One Stop) 2006

TAA (Trade Adjustment Act) 2006

Wizards of Works 2005

DUA Distaster Unemployment Assistance 2005

New Horizons Computer Learning Centers Metairie, LA

Certification 2000

Microsoft Office: Word, Excel, Power Point

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