Customer Service Medical

SABO GARBA

**** ******* ****** ( West Sacramento, CA 95691 ( 916-***-**** (

*****.****@*****.***

MEDICAL OFFICE / BUSINESS PROFESSIONAL

Bilingual (Hausa, Yoruba, & English), versatile and accomplished Medical

Office Professional with diverse experience in medical and receptionist

roles. A firm believer that customer service is a priority. Demonstrated

flexibility for quickly learning new procedures, new tasks, and computer

software programs. Able to balance and coordinate several projects and

deadlines at the same time. Extensive work with MS Word, Outlook, and

Excel. Extremely knowledgeable about health and related confidentiality

issues including HIPPA& OSHA certified. HiTech. Act, insurance law, and

employment law. Used Medisoft Advanced Electronic Medical Records, and type

45 words per minute.

Core Skills

. Obtain insurance preauthorization ( Collections, Payroll, AP/AR (

Med iSOFT

. Anatomy and Medical terminology ( EOB's and R/A's ( CMS 1500

. Collecting payments from patients ( HMO/PPO/Indemnity ( CPT-4

( Excellent written and oral communication skills ( Workers

comp/Disability insurance ( Medical records

Education

Anthem Career College, Sacramento, CA

Coursework included: Medical Billing & Coding

( Diploma

Heald Business College, Oakland, CA

Coursework included: Accounting & Business Math

Computer Learning Center, San Francisco, CA

Coursework included: Computer Operations

Laney College, Oakland, CA

Income Tax and Business Administration

Experience

Jan. 2015 to April 15, 2015

Silver Lining Transport,

Duties are Data Entry, Billing patient, Medical/ Medicare regarding

transportation reimbursement

Answering incoming phone calls, Matching Patient Medical & Doctor's NPI

numbers to produce a

TAR for payment in accordance with HIPAA requirements. Processing Credit

Card payment for in

House Accounts and Assisting Dispatchers with Customer Services.

Sept.2013 to November 2013

Externship, Coram Specialty Infusion Services, Rancho Cordova, CA

. Responsible for matching patient record and CMS 1500

. Accountable for faxing highly confidential records

. Seamless faxing and distribution of all incoming mail and medical

records

. Routinely used office equipment including; typing, data entry and ten

key by touch

Feb, 1996 to August, 2007

CALIFORNIA DEPARTMENT OF MOTOR VEHICLES, Sacramento, CA

. Responsible for process data entry, verify legal residence in USA via

Homeland Security Systems;

. Issue license and ID cards, update SR22s and SR26s, proof of insurance

and cancellations;

. Prepare purchase orders, receive shipments;

. Support payroll department with time card calculations and taxes;

invoices, bank deposits, and A/R and A/P

. Assist phone technicians with irate customers; organize and update

office records for the past 12 years;

. Conduct inventory; assist in training employees in Series I and

Immigration procedures

References available upon request

Contact this candidate