Validation Engineer, Quality Assurance Engineer
Resume:
RICHARD LU
**** ********* ***., *** *******, CA *1775
TEL: 626-***-**** EMAIL: ********@*****.***
COMPUTER SYSTEMS VALIDATION ENGINEER IT TECHNICAL SUPPORT TECHNICIAN
• • •
Quality Risk Management Windows Server 2012 Google Apps
• • •
FDA Guidelines 21 CFR part 11 VMWare Virtual Infrastructure Google Adwords and Analytics
and Annex 11 • •
Strata Phone Systems Wordpress Web Designer
• GAMP 5 • •
JAVA Shopify Designer
• Computer Systems Validation • •
Visual Studio Volusion Web Designer
• Generation of protocols, policies, • C++
and procedures
PROFESSIONAL EXPERIENCE
QMS Compliance Consulting August 2013 – Current
Validation Engineer (Contractor to Lifetech Resources)
• Generated validation testing deliverables, User Requirements, Functional Specifications, Design Specifications,
Installation Qualification and Operational Qualification, and Process Validation for a Filling and Packaging Line.
• Generated Cleaning Validation Protocols for REB Inc. SVS Piston Filler, Hold and Jacketed tanks
• Coordinate and executed testing protocols, document deviations and work with Quality Assurance for resolution.
• Generated computer systems validation testing for HMI interface for Quadrel Labeling System.
Computer System Validation Engineer (Contractor to Apotex Inc.)
Generated Policies and Procedures for Computerized System Administration, Security and Management Program,
Assessment of New and Existing Computerized Systems, Periodic Review of Computerized Systems,
Decommissioning of Computerized Systems, and Computerized Systems Validation
Mission Hospice January 2014 Current
IT Technical Support
Provided first level technical support for IT infrastructure for Hospice employees. Install, configure and maintain software
applications, operating systems, administration and network connectivity. Troubleshooted printer, copier, IT hardware,
software and network connectivity issues for Windows Client and Server environments. Additionally supported phone
systems (setup of accounts, voicemail, and landline phones) and deployment of cellular phones.
• Setup administrative and user accounts and passwords
• Experience with desk top support ticket tracking system and escalation
• Setup electronics for meetings, presentations, and other social events for the company
• Experience with Google Apps and Programs (Gmail, Drive, Docs, Sheets, Calendar, Groups, Admin, etc)
• Experience with Strata phone systems and programs (Setup of accounts, voicemail, and landline phones)
• Experience with deploying Verizon cellular phones and mobile hotspots and troubleshooting problems with Verizon
products
Web Developer
• Wrote, design and built the Mission Hospice website, www.missionhospice.net
• Experience with Wordpress Web designer
• Design the website on a tight budget
• Install Wordpress widgets into the website and conformed them to fit the needs of the company.
• Coded the Wordpress style sheet to manual change the design and aspects of the website
• Move Orientation tests from paper to electronic where they are conducted on the company website for easier use.
Staff Development
• Conduct new employee orientation that involved explaining what is needed from them in the orientation process and
providing answers to their questions.
RICHARD LU
8931 GREENWOOD AVE., SAN GABRIEL, CA 91775
TEL: 626-***-**** EMAIL: ********@*****.***
• Conducting Schedules for the new employees in initial first weeks of employment.
• Train new employees on productivity software and conduct follow up meetings
• Make sure the new employees complete the orientation before being allowed to conduct medical visits.
• Create numerous protocol templates for Mission Hospice.
• Create resource material for new employees out in the field.
• Communicate with management over the progress of the new employees; so they know when they are fit to do
medical visits.
AmericanESuperstore.com/SpectrumAntenna.com/AntennaHub.com
Monrovia, CA January 2012 – March 2013
Marketing/Sourcing/IT Associate
• Assist in the day to day search engine marketing campaign management with Google Adwords and Analytics for
market research to better design internet marketing websites, and position in search engine optimization.
• Design, Configure and generate content for websites developed
• Manage commercial and supplier inventories for websites. Take pictures, correct for aesthetics, load onto websites.
Watson Pharmaceuticals
Corona, CA May 2011 – August 2011
Computer Systems Validation/Quality Assurance
• Familiar with Software Development Life Cycle (SDLC), cGMPs, 21 CFR Part 11, Annex 11 and GAMP 5
• Generated validation testing deliverables, User Requirements, Functional Specifications, Design Specifications,
Installation Qualification and Operational Qualification for infrastructure component testing for SAN, NAS, VMWare
Virtual Infrastructure and Veritas Netbackup.
• Coordinate and executed testing protocols, document deviations and work with Quality Assurance for resolution.
Watson Pharmaceuticals
Corona, CA January 2010 – December 2011
PC Hardware Technician (Contractor)
• Experienced PC technician install, configure, troubleshoot, run diagnostics, performs preventative maintenance and
repair desktop and laptop hardware and software issues. This includes all hardware: hard drive, video card and
processor, networking, and software: Windows XP, Vista and 7 OS Environments, System Security, Antivirus, MS
Office Suites.
• Experience in setting up Local Area Network (LAN) wireless networks to include routers and switches.
• Experience with print utilities and deployment of networked printers and print drivers.
• Experience in Adobe Products: Photoshop, Premiere, Aftereffects, Illustrator, Audition, Flash, Dreamweaver and
InDesign.
• Experience in Autodesk Maya.
EDUCATION
Bachelor of Arts, History Major September 2010 – May 2012
GPA 3.67
California State University, San Marcos
Miracosta College 2007 2010
GPA 3.45
General Education
CERTIFICATIONS
Google Adwords Certified
RICHARD LU
8931 GREENWOOD AVE., SAN GABRIEL, CA 91775
TEL: 626-***-**** EMAIL: ********@*****.***
Contact this candidate