Quality Engineer Real Estate

Tim G. Nguyen

**** ********** **. *** ****, CA **135 408-***-**** *******@*****.***

PROFILE

Accomplished senior quality engineer with over 20 years working in operations and engineering. A solid background in quality

practices and applications, with an emphasis in supplier account management. Experienced in handling global supplier accounts

and presenting results of consortium operations. Skilled in developing and implementing standardized quality policies and

procedures. Strong track record of obtaining results through process, analytical and issue resolution skills. With ‘out of the box’

approaches, have implemented multiple quality improvement and cost savings processes throughout my career. Swift career

change into real estate reinforces my strong belief in self-motivation, dedication and spirit of teamwork. As my brokerage is

self-sufficient, I opt to re-engage in electronic disciplines.

CAREER HISTORY

AFFINITY REAL ESTATE SERVICES San Jose, CA

Jan 2011 – Present

Broker / Owner

Started and operated independent real estate brokerage.

Managed portfolio of rental properties generating $18,000/month in revenue.

Hired and managed contractors to meet client’s objectives in building and remodeling their properties.

Sunnyvale, CA

NETAPP, INC.

Sep 1999 – Jan 2011

Supplier Quality Engineer, Product Quality Engineer

SUPPLIER MANAGEMENT

• Conducted supplier selection with multi-disciplines team.

• Designed and deployed quality assurance criteria with global suppliers and contract manufacturers.

• Performed supplier audits and implemented closed loop corrective actions (SCAR).

• Coordinated with engineering and responded to complex non-conformance issues, resulting in quick solutions and

facilitating revenues shipment.

• Experience in project management, printed circuit assembly and box build processes.

QUALITY ASSURANCE / CONTINUOUS IMPROVEMENT

• Maintained the Approved Vendors List (AVL), Supplier Certification, and Ship to Stock initiatives.

• Generated monthly quality metrics, monitor yields and process improvements based on SPC.

• Tracked non-conformance issues with comprehensive 8D approach on root causes analysis, FMEA.

CROSS FUNCTIONAL

• Engaged in all phases of New Product Introduction (NPI) to ensure successful launch to manufacturing.

• In cooperation of Purchasing and Manufacturing Engineering, sets the purchased part quality continuous

improvement agenda. Helped drive continuous improvement throughout the Supplier base, based on impact to

Operation’s objectives.

• Member of ISO 9001 auditing team.

Fremont, CA

ZNYX ADVANCED SYSTEMS NETWORKING

Feb 1996 – Sep 1999

Quality Assurance Manager

Set up quality system for start-up company.

Managed reliability forecast, HALT/HASS and regulatory compliance.

Developed and implemented policies and procedures over quality practices, resulting in ISO 9001 compliance.

Coordinated customer support and supplier management.

Torrance, CA

DENSITRON FLAT PANEL DISPLAY

Nov 1992 - Oct 1995

Director of Engineering

Managed sustaining team that provided technical support to sales force and customers.

Planned, budgeted, and supervised engagements for manufacturing automation.

Developed and implemented supplier base.

EDUCATION

THE UNIVERSITY OF CALIFORNIA, LOS ANGELES GRADUATE SCHOOL OF MANAGEMENT

Master of Business Administration in Marketing

THE UNIVERSITY OF CALIFORNIA, BERKELEY

Bachelor of Science in Electrical Engineering

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