Manager

C J YAP

** **** ****** **, *******, ON L*P *G* • 647-***-****

***.*****.***@*****.*** • http://www.linkedin.com/in/cjyap

SU M M A RY

CPG Corporation Pte Ltd

Promoted from Senior IT Associate to Manager. Project, Program and Team Management.

Maintained Corporate Websites

Implemented eRequest, eTravel, eLeave and Usage Monitoring System

Porposed and implemented Ms CRM and SharePoint

Aspiren (S) Pte Ltd. Project Management, Software/Arch Design, Coding and Testing

SMS Suite

Delivery Tracking and Warehouse Management

Finesse Alliance Intl Pte Ltd. Software development in Java

Created the XML/XSL/XSLT module

National University Hospital

R&D on Image Processing and Image Classification

Published academic papers on topic of R&D

Manager, CAD & Technology

Dec 2012

Senior IT Associate, Technology

Mar 2003

Project Manager, System Architect

Senior Software Engineer, Sys Arch Team

Jul 2000

Software Engineer, R&D Team

Jan 1999

Research Engineer

Aug 1996

Highlight of Past Experience

• Managed and mentored a team of 3 software developers and 4 BIM specialists.

• Over 10 years of IT experience in

o Software development and project management.

o Engaging user in requirement gathering, system and functional spec analysis, project planning and

scheduling, and testing and implementation.

o Managing IT system problem resolution.

o Managing project delivery and external vendors.

• Knowledge of SDLC.

• Strong IT Technology Knowledge with exposure to IT Infrastructure, data centre, backup strategy,

databases, software architecture and development environment.

• Interacted with end-users to understand business process and improve efficiency with the help of IT

implementation.

YAP CHONG JIN • ***.*****.***@*****.***

• Provided regular updates to the project stakeholders on the status and project progress.

• Proficiency in Microsoft Office including SharePoint

o Daily usage of Ms Office for spreadsheets, documentation and preparation of presentation.

o Administration of Ms SharePoint portal in the company.

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YAP CHONG JIN • ***.*****.***@*****.***

WORKING & PROFESSIONAL EXPERIENCE

PART-TIME, Canada Feb 2014–Jul 2014

Kitchen Helper/Assistant Chef in Café (Richmond Hill)

CPG CORPORATION PTE LTD, Singapore 2003–2012

Manager, CAD and Technology

Managed the Software team and in-house applications for the corporation. Engaged end-users to understand their

business needs, generated functional specifications, budgets estimation, and project schedules. Oversaw

development, testing, and implementing of solution in production environment.

Joined as an IT Senior Associate to develop applications, design databases and systems. Promoted to managerial

level to oversee SDLC of projects using Microsoft’s technologies such as, .NET, Ms SQL, IIS running on virtualized

environment. Latest projects include Ms CRM for the BD Division and Ms SharePoint which was deployed across

the corporation.

IT Strategy and Vision

• Worked with the CIO to identify technologies that are beneficial to the company.

• Planned IT roadmap and IT budget for license renewal, infrastructure refresh, new system

development and application re-development.

• Investigated existing processes and identified opportunities to improve efficiency through IT.

Project Management

• Maintained Corporate Websites

o Provided advices to Corporate Services Division on corporate websites design.

o Managing external vendors on project delivery.

o Coordinated UAT in development environment with end-users.

o Worked with the IT Ops team to deploy the websites into production.

• Implemented eServices systems for the corporation

o Consisted of eRequest (IT helpdesk request system), eTravel (Business Traval Authorization) and

eLeave (Employee’s Leave) systems.

o Gathered requirement for these systems, derived functional specifications and proposed project

schedules.

o Designed system architectures and databases.

o Led developers in the software development and testing.

o Worked with the IT Ops team to deploy the systems when completed.

o Provided briefing and training for end-users on these systems.

• Created the Usage Monitoring Systems to reduce cost

o Consisted of internet and server storage usages.

o Designed the architecture of the systems.

o Led software developers in the delivery of these monitoring systems.

o Generate usage report and analyzed users’ usage for CIO.

o Proposed inter-division charging mechanism for the usages.

• Implemented Microsoft Dynamics CRM

o Managed BD systems (old proprietary systems in ASP).

o Proposed to convert systems using Ms CRM to align to company direction and future needs.

o Evaluated proposals from external vendors and managed project delivery.

o Attended regular project meetings and resolved project issues.

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YAP CHONG JIN • ***.*****.***@*****.***

o Managed UAT, bugs fixing and data migration.

o Worked with IT Ops team to deploy system when completed.

• Implemented Microsoft Office SharePoint

o Maintained the company Intranet (old system using ASP).

o Proposed the replacement of Intranet using Ms SharePoint.

o Determined the type of functions and features, such as Discussion Board, Workflows, Blogs, etc.

to be implemented after requirement gathering.

o Worked with Microsoft Consultancy Team in the design of the system.

o Using Ms SharePoint to create a Knowledge Management Portal for staff.

o Conducted testing and issues resolution on the system.

o Conducted briefing to CPG staff and evangelized the new platform.

o Provided training to site administrators after implementation.

Program Management

• Led the BIM adoption program (using Autodesk Revit) that aligns with the EXCO’s direction.

• Arranged briefing sessions for divisions to promote the adoption of the new software.

• Liaised with external training centers and negotiated for lower cost and customized BIM

training programs.

• Conceptualized incentive program for BIM certification, and granted approval by the EXCO.

• Provided monthly progress summary of the program to the management.

Team Management

• Responsible for managing and leading 2 teams of 3 Software Engineers and 4 BIM Specialists.

• Interviewed, hired, trained and mentored my direct-reports.

• Offered orientation to new hires and conducted regular performance reviews and year-end

appraisals.

• Established necessary training and development plan for my direct-reports to enhance their

performance.

ASPIREN PTE LTD, Singapore 2000–2003

Project Manager, System Architecture

System Development

• Worked with the Head of System Architecture to design, develop and implement product

development plans.

• Identified key requirements, defined project scope and formulated project plan and schedule

during client consultation.

• Offered consultancy to internal teams during project phases and handled daily development

issues.

• Prepared project status reports for Management team.

• Translated architecture design into technical details and clear-cut tasks; assigned

responsibilities to team members based on their task competency and strength.

• Engaged in pre- and post-sales consultation, implementation and documentation.

• Provided end-user training.

• Developed some of the applications modules using Ms Visual Basic and MSMQ.

Team Management

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YAP CHONG JIN • ***.*****.***@*****.***

• Assisted the System Architect; successfully supervised, oversaw and directed Development

team.

• Interviewed, hired, trained and mentored System Engineers and Developers.

• Facilitated new-hire orientations and performed yearly performance reviews.

• Created training and development plan enabling employees to upgrade their skills.

Projects & Products

• Managed several initiatives, such as:

o ERP/e-Commerce/m-

Commerce Project and IT Infrastructure Project

o Unified Messaging

Carrier (UMC) Short Message Service (SMS) Suite

o Electronic Document

Exchange (EDX) Client/Server

o Delivery Tracking

System (DTS)

o Logistics Software

(System Implementation)

FINESSE ALLIANCE INT’L PTE LTD, Singapore 1999–2000

Software Engineer, R&D Team

Software Development

• Worked with Software Architect to design and developed the XML/XSL/XSLT Modules of

company product independently.

• Worked with Researchers in Kent Ridge Digital Labs (KRDL) in University to productize

Intelligent Fax Router (IFR).

• Prepared presentations and provided pre- and post-sales consulting to potential clients on IFR.

• Implemented IFR solution at clients’ site by integrating with MS Exchange or Lotus Notes.

• Offered training to System Administrators.

NATIONAL UNIVERSITY HOSPITAL (NUH), Singapore 1996–1998

Research Engineer

Research & Development (R&D)

• Worked in Image Processing of Colonoscopic images and Neural Network Classification.

• Developed application that integrated with medical system.

System Administration

• Set up medical system and integrated with computer system for digital image acquisition.

• Inventory audit of IT and medical equipment.

• Managed project funds and budget allocation for purchase of equipment.

EDUCATION

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YAP CHONG JIN • ***.*****.***@*****.***

NANYANG TECHNOLOGICAL UNIVERSITY, Singapore

Master in Engineering (M.Eng)

• Research Areas: Biomedical Image Processing and Neural Network Classification

• Elective Subject: Product Design and Project Management

Bachelor of Engineering (B.Eng), 2nd Upper Honors

• Major: Communication Engineering

• Field: Electrical and Electronic Engineering

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