Data Entry
Resume:
D ELORES D. CRAIGHEAD
*** **** ***** **** ***** PA 15235
*.**********@*****.***
OBJECTIVE
To obtain a challenging and rewarding position that will enable me to utilize and expand
my skills while aiding in company growth and development
EXPERIENCE
Tops Services,
D ynamics/ September 2014 to April 2015
Production
• Work on Assembly Line.
• Meeting all deadline.
• Perform Quality Checks on Credit Cards using two computer.
• Perform Quality Checks on battery.
• U ploaded codes on New Cards
• P utting Label on correctly.
Learn how to use Hotbar.
• U sing L ight Peu Machine.
• U sing Pressing Machine and cleaning Shields.
ISL Lender Service Information / September 2011 to August 2013
Escrow Closing Specialist
• Worked with Dao computer
• U sed Wells Fargo Website, Closing Net
• M ade Ipac and revision on refinance, and mortgages
• Requested Finals and responding to e-mail
• M ade folder for all new Ipac, 100 daily, in a fast pace
• Sent the correct revise Ipac to co-worker folder in a t imely matter
• Requested final document form, from the Wells Fargo team
• Modified and correcting final contract for notary
• P laced Payoff (PO) and Insurance (HOI) in files full escrow folder
• E nd of Month Closing in a fast pace
• D ata in code and diagnostic for payment using PDM system
• C reated spreadsheet for internal disease
• Received award for data-entry 23,000 codes during the spring cycle
• Dedicated to the Risk Adjustment project
• A dministrative Assistant back up
CROWN SERVICES, Monroeville PA 15235
National Real Estate-NREIS / April 2011 to July 2011
Client Relations Department
• Performed Date Ent ry into Northeastern L LC inventory data base
• D ata entry General Loan’s number, PC information and QC information
• K ept t rack and count of boxes and files using Excel
• E mail using M icrosoft Outlook to supervisor report of daily productively
• E mail to Indiana to seek clarification on files
• Accurate and efficient in a t imely manner
• Completed with a team, 570,000,000 files in 3months
MEDICAL MANAGEMENT, SOUCE ONE, Pittsburgh Pa
L abcorp Department / August 2010 to November 2010
• D ata Ent ry Medical Codes for testing using number key pad
• D ata Ent ry Patient and Provider information using alphabet
• D ata Ent ry accurate and in a timely manner
• Fast pace, team work for all testing to be out on same day
• P repared boxes for special delivery
MEDIX STAFFING SOTUTIONS I NC., PITTSBURGH, PA 15235
Pharmacy Department / March 2010 - August 2010
• D ata Ent ry, putting in large order for prescription
• U sed multi-screen applications
• Met Quota
• A ttention detail to ensure that patient is receiving order in a timely matter.
• H ave knowledge of government and patient assistant programs.
• U sed skills in Excel, Word and Outlook
• Login on sheet in excel for productively
• Quality checks, on varies scripts
• U sed printer to receive scripts from outlook
• T r iage Prescriptions
CAREERNET.COM-COMPANY, ORLANDO FL
Data Ent ry Media - March, 2010
• C reated multiple accounts for Job Posting
• U sing application M icrosoft Excel for spreadsheet
• Responding to Email to job seekers
• P ut data entry into Computer for job seekers
• K eep t rack of all Email in file system
• A ttend Conferences calls daily
UPMC HEALTH PLAN, I NSURANCE DIV ISON, PITTSBURGH, PA 15232
Clerk I I I, Medical Management department (Job Promotion 1996-2009)
Data-Ent ry specialist
• H ierarchical Condition Category (HCC)
• Worked with 70 disease groups
Data-Ent ry specialist
• Received award for data-entry 23,000 codes during the spring cycle
• Dedicated to the Risk Adjustment project
• A dministrative Assistant back up
HAS SPECIAL IST, Medical Management department (2004-2005)
• Call member for survey, for important health information, making sure i t went to the
correct professional for follow up
• Work to make quota for monthly reports
• Work with accurately and speed
• Work with Care net system
Claim Department (2003-2004)
• C laim Clerk
• C reated spreadsheet to t rack claims using Excel
• C reated spreadsheet for Auditing claims
• C reated spreadsheet for Calculation of claims
Special Projects (2002-2003)
• P HC claims pricing on internet
• Look up claim in using application MC-400 verifying if claim is par or non-par
• U tilizing my computer skills in access by login provider issue
D istribution Service Center, Coordinator (Job Promotion 2000 - 2002)
• P rocess and prepare checks, interest letters, and payment explanations to health
care providers for proper payment assurance
• Perform qualify checks
• P repare weekly checks report using M icrosoft Excel
• Oversee existing checks run report for errors
• Login returns and refund checks into departmental log for
• assurance
• H andle phone inquiries
• P rocess company JD cards
• P repare benefit explanations to members for payment of service.
• H andle welcome and enrollment ki ts for new employees along with
• special projects as needed.
• P roficient in M icrosoft Word, Excel, and Power Point.
M ail Room, Head Assistant (Job Promotion 1998 - 2000)
• Sorted and delivered mail
• H andled phone inquiries
• P repared UPMC Claims and Best Claims for payment
• O rdered departmental office supplies and stationary
• Performed secretarial functions, (i.e. typing, filing, and duplicating mail and fax)
• Consistently exceeded departmental expectations
Information Services, Receptionist (1997 - 1998)
• H andled phone inquiries
• P repared mail correspondence
• Received all mail deliveries and preformed all mail distribution
• P repared and distributed biweekly checks for company employees
• P reformed general office duties
Presbyterian Medical Staff, Temporary Services, (1997-1997)
• Medical Staff, Equifax, Scanning Applications.
• General office duties
EDUCATION
Sawyer School of Business, Pittsburgh, PA 15222
Associate Degree: Communications System Management (1996)
U PMC Temporary Services, Pittsburgh, PA 15232
Internship: Human Resources.
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