Abhishek Chauhan, PMP, CISA
CISA, PMP, ISO ***** LA, ITIL, SOX 404, BCP DR, PCI DSS
New Delhi, India
Phone (India): +91-999-***-****
Phone (US - Skype): +1-646-***-****
Email: ************@*****.***
http://in.linkedin.com/in/achauhancisa/
SKILL SET
Project Management, Internal Audit, Risk Management
ISO 27001:2005 Lead Auditor, ISMS Internal Auditor
ITIL 2011 Foundation, IT Service Management
Governance, Risk & Compliance Management
SOX 404, PCI DSS, ITGC, Internal Audit
Change Management, Security Management.
CERTIFICATIONS
Project Management Professional PMP (PMI) License # 1740141 - July 30, 2014
Certified Information Systems Auditor CISA (ISACA) Certificate # 1298535 - April 3, 2012
Lead Auditor ISO 27001:2005 (Bureau Veritas) Certificate # IS/12/IN/1872 - May 11, 2012
Certified ISMS Internal Auditor (BSi) Certificate # ISM030-1202-0023 - May 10, 2012
ITIL 2011 Foundation (APMG) Certificate # 023*****-**-VH8Y - Oct 06, 2013
EXECUTIVE SUMMARY
• 12 years of professional expertise in Project Management, Risk Assessment & Mitigation, SOX 404
compliance, ISO 27001 implementation & audit, Business Analysis & Process Improvement.
• Handled multiple projects with stringent timelines as project leader and as a project manager over the
course of 10 years.
• Experience in compliance readiness and audit for Sarbanes Oxley 404, ISO 27001, ITGC & PSI DSS.
• Industry experience includes BPO, Retail, Information Technology, Media production & Back Office
operations.
• Worked with esteemed organizations like IBM, Viacom International, Landmark Gulf Group and John
Keells.
PROFESSIONAL EXPERIENCE
John Keells BPO Solutions (Gurgaon, India) July 2013 – Present
Senior Manager – Risk & Compliance
• Evaluate and provide reasonable assurance that risk management, business continuity plan and
compliance governance systems are functioning as intended.
• Reports risk management issues and internal controls deficiencies and provide recommendations for
improving the organization's operations, in terms of both efficient and effective performance.
• Evaluate risk exposures and organization's readiness in case of business interruption.
• Operation and maintenance of the Information Security Management System including ISO/IEC 27001.
• Liaison with and offer strategic recommendations to related functions such as Operations, Physical
Security/Facilities, IT, and HR.
Landmark Group of Companies (Dubai, UAE) Oct 2012 – July 2013
Manager – Corporate Internal Audit - Information Systems
• Scoping and evaluation of existing business processes
• Develop, implement and review Information security policies and procedures
• Security compliance reviews every quarter ensuring compliance management
• Implement & assess the organization’s compliance to ISO 27001:2005
• Manage Compliance audits on a quarterly basis for ISO 27001
• Liaise with external auditors to conduct annual regulatory audits.
John Keells Contact Center Solutions (Gurgaon, India) Aug 2008 – Sept 2012
Manager – IT Security & Applications (Jan 2011 – Sept 2012)
• ISO 27001:2005 compliance readiness and audit
• Manage Compliance audits on a quarterly basis for ISO 27001, ITGC & PSI requirements
• Develop, implement and review IT policies for John Keells BPO
• Produce internal process documentation, review modification of existing documents
Client Onsite:
Manager – IT Compliance Projects (Aug 2008 – Jan 2011)
MTV Networks (Viacom International), New York, USA
• Manage IT Compliance projects, prepare and conduct meetings at executive level
• Review compliance testing and document the testing process every quarter
• Manage Compliance audits on a quarterly basis per SOX, PSI, GRC and CPC requirements
• Produce internal process documentation, review modification of existing documents.
IBM Global Process Services – (Formerly IBM Daksh), Gurgaon, Sept 2003 – Aug 2008
Project Lead – ISS Projects & Business Analyst (Sept 2005 – Aug 2008)
• Preparation of Software design specifications document
• Security Management of Servers including audit & reviews
• Hardening of servers and IT audits on ISS Projects
• Create Use Case designs and sequence diagrams, developed Test cases for Testing
Technical Support Specialist & Tier II Support (Sept 2003 – Sept 2005)
• Provide technical support in an inbound chargeable environment
• Provide tier 2 support after 1 year of successful calling and exceeding stack matrices.
EDUCATION
• PGDBA - Post Graduate Diploma in Business Administration (Major - Operations) – Symbiosis Center
of Distant Learning – Year 2007
• BCA - Bachelor of Computer Application (Major – Computer Science) – Makhanlal Chaturvedi
University, Bhopal – Year 2002