Office Staff Service

Jennifer E. Schuler

www.linkedin.com/pub/jennifer-schuler/11/700/350

260-***-**** *****************@*****.***

Education

Indiana Tech Fort Wayne,

IN

Bachelor of Science in Organizational Leadership

December, 2015

GPA: 3.75/4.0

Fort Wayne Community Schools Fort Wayne,

IN

Paraprofessional Certification

September 2007

Ravenscroft Beauty College Fort Wayne,

IN

Cosmetology License August 1984

Experience

Creative Dining @ Indiana Tech Fort

Wayne, IN

Manager - Catering, Front of House, Office April

2013 - June 2014

. Worked in conjunction with production, conference services, and sales

staff to plan and coordinate details of catered events for groups of 5

- 500

. Built relationships with current clients as well as community

members/potential clients in order to grow catering sales, promptly

responding to all catering inquiries

. Maintained excellent public relations with all customers, clients,

staff, vendors, and the community achieving high levels of customer

and client satisfaction

. Conducted and responded to post-event customer satisfaction surveys

. Maintained established food presentation and service standards;

providing ongoing enhancement to these based upon current trends in

the catering and quick service retail industry

. Communicated catering and retail menu offerings in an attractive and

effective manner, paying attention to potential special dietary needs

of the customer

. Trained and managed all catering, retail, and student staff including

participated in hiring, scheduling, timekeeping, payroll, performance

appraisals, and disciplinary actions of staff.

. Created system of comprehensive record keeping for each catered event

maintaining appropriate levels of related catering supplies and

decorations, which are in keeping with the seasons and/or are trend

specific

. Conducted continuing analysis of the catering and retail operations,

recommending any operational changes necessary to the Dining Services

Director

Indiana Tech Fort Wayne,

IN

Career Services Assistant July 2011-May

2013

. Managed Warrior Jobs, the online job posting system powered by

Simplicity to ensure job postings were current

. Managed Employer Relations by ensuring employer requests were met with

high level of custom service

. Maintained student office staff by assisting with recruiting,

selecting, orienting, and training employees

. Maintained student office staff job results by coaching, counseling,

and disciplining employees; planning, monitoring, and appraising job

results

. Assisted with assessment of all programs and services offered by the

Career Center including, but not limited to quality and quantity of

student appointment records; employer contacts; and alumni, faculty,

and staff contacts

. Maintained office services by organizing office operations and

procedures; controlling correspondence; designing filing systems;

reviewing and approving supply requisitions; assigning and monitoring

clerical functions

. Designed and implements office policies by establishing standards and

procedures; measuring results against standards; making necessary

adjustments

. Completed operational requirements by scheduling and assigning

employees; following up on work results.

. Maintained professional and technical knowledge by attending

educational workshops; reviewing professional publications;

establishing personal networks; participating in professional

societies

Contributed to team effort by accomplishing related results as needed

Clothing Bank Coordinator January 2002

- July 2011

Fort Wayne Community Schools Fort Wayne,

IN

. Led, directed, and managed inbound and / or outbound site operations

to ensure that the FWCS objectives are at or above standards, for

meeting the needs of students in the Fort Wayne Community School

District

. Promoted the program to local businesses, churches, and community

organizations

. Maximized profitability through superior service and prompt

communications and follow-up on all matters with Student Services

Department, Schools, FWCS Board of Directors

. Responsible for grant writing for monies to help assist in continual

funding

. Maintained a clean, professional, well organized, and safe

environment, for all students

. Utilized outstanding communications skills to motivate and develop

staff, council, and general public to assist with the continual

funding needed to assist effectively in the needs of the Clothing Bank

. Participated in group presentations large and or small to keep public

informed of how the Clothing Bank operates and what can be done to

assist in its continual operations

. Managed all administrative functions to ensure all paperwork had been

processed efficiently and in a timely manner to meet with local, state

and federal compliances for funding

Technical Skills

Simplicity Online Job Posting System - Microsoft Office Suite

Honors, Awards & Community Involvement

American Business Women's Association

Vice President Marketing and Public Relations May 2015

Part-Time Staff Award 2013

For outstanding contributions and commitment to your department at Indiana

Tech

Society for Human Resource Management - SHRM

2013 to present

Indiana Tech Foundations of Excellence

Diversity Committee - 2012

Hadassah

Lifetime Member-2012

Synagogue B'Nai Jacob

Board of Directors -2008-2015

Teaching Staff September 2007 - May 2009

Chair- Fundraising- Committee for Congregation

Vice President B'Nai Jacob Sisterhood.

Fort Wayne Jewish Federation Board of Directors

January 2003 - May 2015

Youth Committee August 2000 - September 2006

Temple Achduth Vesholom

Teaching Staff - 2000-2006

Member of Religious School Committee - 1998 - 2006

Board of Directors - 2001-2003 - Social Activities Chair

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