Production & Operations Runner

Kaalen Jackson

**** ******** ****** *******, ** *1793 Phone: 516-***-**** E-Mail: *************@*****.***

Education

West Virginia University, Morgantown, WV August 2010-May 2015

College of Business & Economics

Bachelor of Science in Business Administration

Major: Management Information Systems

Experience

ESPN March 2015-Present

Production & Operations Runner

College GameDay & SportsCenter

Assisted ESPN production crew in all aspects of game-day operations

Shadowed IT and networking professionals during t he 2015 NCAA Men’s Final Four Tournament

Demonstrated ability to multitask efficiently and adapt quickly in a fast paced environment

Best Buy, Morgantown, WV December 2012-Present

Multi-Channel Sales Associate

Responsible for advising customers in high technology related purchases

Intricate knowledge of latest PC technologies

Product awareness of cellphones, HDTV’s & digital cameras

Assisted customers with complex technology questions

Explained technologies to customers in terms they can understand in order to help them with their purchases

Operated sales register to view, update, and sell inventory

College of Business & Economics, Morgantown, WV August 2013-May 2014

Lab Assistant

Helped with administrative problems, and coordinated various meetings and activities

Assisted with daily help desk technical issues when needed

Assisted in the preparation of upcoming laboratory periods for professors

Acquired knowledge of enterprise level systems by exposure to West Virginia University’s network

Camps R’ Us, Bellmore, NY Summer 2010

Camp Counselor

Planned daily activities for camp-goers, and directly supervised the safety of youth ages 10 -13

Course Work/Skills

Information Systems/Technology

Network Security (Threat detection and encryption techniques)

Database Management Systems (MySQL)

Systems Analysis

Data Communications (TCP/IP and OSI models, Wire Shark)

Business Application programming (C#)

Computer Security

Activities

West Virginia Science Bowl February 2015

Guided middle school students in how to use a programming language by having the students direct turtles within a

Minecraft environment to perform specific tasks and overcome set challenges

Deloitte Case Competition April 2014

Participated in a business case challenge where a complex problem was introduced to multiple groups and given less

than 24 hours to find a solution and make a formal presentation to a simulated board of directors.

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