Customer Service Sales
Resume:
Kayla Primiani
*** ******** ******* ***********
Calgary, AB T1X0G5
Email: *********@*****.***
Career Overview
Eight years providing office administrative, public relations support in the handling of confidential information and invoicing. Skilled in word processing and computer
software. Excellent communication skills developed through experience in customer service. Reliable and responsible with a positive attitude.
Core Strengths
Strong organizational skills
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Adaptive team player
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Seasoned in conflict resolution
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Microsoft Office Efficient
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Spreadsheet development
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Deadline-oriented
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Accomplishments
Customer Assistance
Scheduled customer appointments, Established relationships with realtors, Mortgage brokers and Trade companies. Efficient with systems such as Newstar
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Sales/Enterprise and diligently completed all assigned tasks.
Reporting
Provided required weekly, monthly and quarterly reports for listing, sales figures and gross margin percentages to head offices.
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Customer and Trade Liaison
May 2014 to Current
Sterling Homes – Qualico Calgary AB
Responsible for initiating the selection process/ tracking customer selections
Coordinate MLS listing and staging properties
Lot Inventory reporting
MLS Listing reporting
Spec Inventory Reporting
Sales Coordinator
August 2010 to May 2014
Sterling Homes - Qualico Calgary AB
Collect data and report for pertinent for gross margin analysis, yearly budgeting and tracking. .
Generated sales and inventory reports
Coordinate all new home sales for team of employees
Maintained detailed administrative and procedural processes to improve accuracy and efficiency
Verified and logged in deadlines for responding to daily inquiries
Contacted banks/mortgage brokers to discuss status of mortgage approvals/process to complete the sale
Improved communication efficiency as primary liaison between departments, clients and vendors
Administrative Assistant/Tracking and Sales
June 2010 – August 2010
Adapta Signs and Screens, Calgary AB
Provide customer service
Established client relationships.
Negotiating Sales/providing detailed information for potential clients.
Introduction to graphic design.
Administrative Assistant
Sept 2009-June 2010
Four Star Gravel, Calgary AB
Verified and logged in deadlines for responding to daily inquiries.
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Verified that information in the computer system was up-to-date and accurate.
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Organized billing/invoicing and prepared accounts receivable
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Clerical
Sept -2008
Peter Loughheed Hospital
Educational Background
Foundations of Construction
PHBI - 2014
2013 St. John Ambulance
First Aid – Level C CPR and AED
2001 Protocol
Reinstated 2014
References available upon request.
Contact this candidate