Customer Service Sales

LaTina D. Jones

***** * ******* *** ***

Detroit MI, 48219

Phone: 248-***-****

E-mail: ********@***.***

Qualification

Highly Motivated

Persistent

Proficient in Microsoft Word, Excel, PowerPoint, and QuickBooks

Very detail-oriented and organized

Great communicator and top-notch customer service ability

Education

Rochester College-Bachelors of Arts in progress

Ø English

Ø Sociology

Baptist Park High School- College Prep

Experience

OfficeTeam (06-2014- Present)

Pension Administrator- Processing benefit kits for retirees. Editing and sending back any incomplete forms. Data Entry. Call center.

Asset Acceptance (04-2011- 01-2014)

Account Representative- Collecting on delinquent accounts. Call center. Outbound and Inbound. Meeting monthly and weekly goals.

Orlans Associates (09-2007- 12-2010)

Foreclosure Specialist- Updating mortgage websites with sales results. Answering any questions from former homeowners. Meeting daily deadlines with Countrywide, FannieMae, and Freddie Mac.

North Oakland YMCA (06-200*-**-****)

Sports Coordinator- Officiating sports events, Running sports clinics, Front Desk, Personal Training.

Skills

Ø Customer Service

Ø Call Center

Ø Sales

Contact this candidate