Medical Assistant Administrative
Resume:
Sheredith Y. Fountain, RMA
Memphis, TN 38106
Education
Medical Assistant (MA) Diploma, Remington College - September 2010- May
2011
Certified in First Aid & CPR, January 2011
Bachelor's Degree in Organizational Leadership, University of Memphis, May
2008
Associate of Applied Science, Computer Operations, State Technical
Institute, April 1993
Associate of Applied Science, Medical Office Administration, State
Technical Institute, December 1993
High School Diploma, HAMILTON HIGH SCHOOL - Memphis, TN
Professional Experience
University of Tennessee - Memphis, TN
Administrative Aide, October 2013- April 2015
. Answer multi-line phone system, screening calls as needed.
. Provide clerical support to Laboratory Animal Care staff using Microsoft
Office.
. Process and submit animal orders to vendors using ACIM. Call various
vendors concerning orders.
. Key in travel documentation (Expense reports and travel request) in
IRIS/SAP.
. Reconcile and file invoices.
. Set up the conference room with needed equipment such as laptop and
projector ensure the room is adequate for luncheons, meetings, and
conferences.
. Log annual and sick leave hours for fellows.
. Process procurement card transactions.
. Type and distribute weekly meeting minutes.
. Sort and distribute the mail.
. Order office supplies.
. Schedule meetings.
. Process drug requisitions.
. Enter and process invoices in IRIS.
. Create Asset and Purchase Requisitions in IRIS.
. Complete charge tickets and process them in Oracle and ACIM.
Onsite Health Diagnostic - Memphis, TN
Medical Assistant, August 2012-December 2014
. Participate in On-Site Health Fairs at local businesses as a private
contractor to do vital signs, finger sticks, height, weight, etc.
Highlands Professional Group - Memphis, TN
Medical Assistant/Clinical Evaluation Assistant, July 2011- October 2013
. Opened and Closed the Clinics. Ensured that alarm is armed upon
departure, doors are locked; facility is secured.
. Created a customer-friendly atmosphere by pleasantly greeting all
visitors to the facility.
. Answered all incoming phone calls promptly and professionally and routed
messages appropriately.
. Escorted patients to triage and/or evaluation room, being prepared for
and cautious of potential fall risks.
. Completed Incident Reports as needed and promptly notified management of
any issues or concerns as they arise.
. Calibrated Pulmonary Function Testing (PFT) machine daily according to
manufacturer's instructions, prior to any testing being performed.
. Created patient charts prior to scheduled appointments, took vital signs
and triage. Set up and clean rooms. Assisted the doctors when needed.
Responsible for EKG and tracing, PFT, and Doppler testing.
. Filed charts of patients who didn't show up for appointments and
rescheduled appointments.
. Called various state examiners to authorize x-rays and PFT's per
physician's requests.
. Traveled to Dyersburg, Jackson, Trenton and Paris, TN at least four -
five times per month.
. Faxed daily paperwork to Corporate Office prior to leaving for the day.
Responsible for cleaning the office at the end of the day (Trash is
removed from the premises, beds are scales are disinfected, glass is free
of fingerprints and smudges, floors are swept and/or vacuumed).
. Submitted supply requests to the Main Office, and Picked up and
transported supplies to facility to ensure sufficient stock is maintained.
University of Tennessee - Memphis, TN
Administrative Secretary, 2007-2011/ RESIDENCY COORDINATORY THRU 6/2008
. Provided clerical support to physicians and fellows. I worked for both
the Nephrology and Infectious Disease departments. I worked the first
four hours of the day at the UT office on Coleman, then the last four
hours of the day I worked at UT's Eastmoreland location. I kept
appointment book for committee meetings, conferences, lectures and library
research.
. Copied articles and prepare the meeting room for conferences by setting
up technical equipment.
. Distributed the mail.
. Faxed daily consults to the dialysis units.
. Filed patient records and pull records every week to go out to the
patient care units.
. Answered a multi-line phone, screening calls and taking messages as
needed.
. Made travel arrangements and put the information in SAP, including the
travel request and expense reports for reimbursements.
. Completed monthly timesheets for the physicians.
. Created monthly calendars that show what hospital the attending
physicians and fellows will be assigned.
. Contacted pharmaceutical representatives to schedule luncheons for weekly
Nephrology conferences.
. Set up the conference room with needed equipment such as laptop and
projector.
As the Residency Coordinator I had the following duties:
Worked directly with the Nephrology Program Director.
Used the ERSA software to review and print applications for the Nephrology
Program.
Used the NRMP website to input the match list.
Sent out acceptance and denial letters to applicants.
Scheduled interviews for accepted applicants to meet with faculty and
Nephrology Chairperson.
Used New Innovations software/website to print evaluations, and log duty
hours for fellows.
Methodist Extended Care Hospital - Memphis, TN
Administrative Assistant, 1996-2007/ Staffing Coordinator Assistant (12
months)
. Answered incoming calls for multi-line phone system. Screen all incoming
calls and transfer to appropriate individual and/or departments. Create
miscellaneous forms as needed.
Typed and prepared confidential or routine memoranda, letters, reports,
meeting minutes and other correspondence on word processing/PC equipment
for the Director of Patient Care Services, and Clinical Managers.
Typed, formatted, distributed and maintained a master copy of Departmental
Procedures and Standards. Key in Rehab and Dialysis Service charges, and
Workload Measurement using Bridge.
Scheduled and coordinated meetings, appointments, and/or trips: make
necessary reservations and other travel arrangements; maintain computer
schedule.
Distributed the mail.
Kept database of all licensed associates and send letters to appropriate
individuals and managers to remind of expiration dates.
Printed out Wound Care pictures daily to go in patient charts.
Kept System Policy Manuals up to date.
Created bi-weekly newsletter to address current issues for clinical staff.
Tracked and kept an accurate database of patient's dietary needs and ensure
accuracy in tray counts.
Completed payroll using SAP and distribute checks. Processed a weekly
timesheet so associates can view their hours worked.
Created a daily schedule for staff to know what floors they are working on.
As the Staffing Coordinator I had the following duties:
Assisted in staffing all clinical areas including nursing, respiratory
therapy, pharmacy, and rehabilitation.
Assisted Managers in staffing to cover the units on a 24-hour basis.
Obtained approval for overtime and agency from Director of Clinical
Services.
Completed a four-week time schedule to ensure coverage for 24-hour period
for clinical areas.
Entered number of staff used on each unit in the computer, and give a print
out to both floors daily.
Produced and verify master staffing sheet for managers.
Verified charges of agency personnel.
REFERENCES AVAILABLE UPON REQUEST
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