Manager Customer Service
Resume:
JESSICA LUNA
*** ****** ****** ******* ******* Tx,75482
****************@*****.***
LOOKING FOR ENTRY LEVEL POSITION IN ADMINISTATIVE ASSISTANCE OR
Objective MANAGEMENT
Professional
H ighlights
CLOSING SHIFT MANAGER $ 7.90hr
STAFFING FOR SHIFTS
INVENTORY
REGISTER COUNTING
CUSTOMER COMPLAINTS
EMPLOYEE TRAINING
NIGHTLY DEPOSITS
SYSTEM AND FACILITY CLOSEOUT
CLEANING
ORDER TAKING
FOOD PREPARATION
ATTENDING TO ALL CUSTOMER NEEDS
DELEGATING DUTIES TO EMPLOYEES AS NECESSARY
RECIEVING AND PROCESSING CUSTOMER SALES
HAMPTON INN Front Office Manager $ 8.75hr
• DRAWER COUNT OUT
• CHECKING IN GUESTS
• GUEST DEPARTURES
• GUEST COMPLAINTS
• ROOM ASSIGNMENTS
• DISTRIBUTING ROOM KEYS
• SHIFT DEPOSITS
• MAKING GUEST RESERVATIONS
• NIGHT AUDITOR SYSTEM CLOSEOUT
• DELIVERING GUEST RECIEPTS
• RECIEVING AND PROCESSING GUEST PAYMENTS
• STAFFING FOR FACILITY
• ACCOUNTS RECIEVABLE
• FUNCATIONED AS ASSISTANT GENERAL MANAGER WHEN GM WAS OUT
• INTERVIEWS AND HIRING
• BANK DEPOSITS
• PETTY CASH
JESSICA LUNA
463 Majors Street Sulphur Springs Tx,75482
****************@*****.***
• GUEST CONCERNS AND COMPLAINTS
• PRODUCT ORDERS AND INVENTORY
• ON CALL 24HRS FOR STAFF ISSUES
Professional Highlights
Hampton INN Continued..
• ASSISTED HOUSEKEEPING SUPERVISOR WITH QUALITY ROOM
CHECKS
• COORDINATED GROUP BOOKINGS WITH SALES MANAGER
• NEW HIRE TRAINING AND ORIENTATION
• FUNCTIONED AS BREAKFAST HOSTESS WHEN NEEDED
HOPKINS COUNTY MEMORIAL HOSPITAL $ 10.00hr
ASSISTING WITH PATIENT CARE
GIVING BATHS
FEEDINGS
USE OF RESTROOM FACILITIES
PATIENT MOBILITY
ASSESSING PATIENT NEEDS
REPORTING TO NURSE ANY PATIENT ABNORMALITIES
TAKING BLOOD PRESSURES AND TEMPURATURES
RECORDING PATIENT INTAKE AND OUTPUT
PREPARING PATIENT FOR TESTS
INPUTING PHYSICIANS ORDERS
PRINTING AND FILING PATIENT REPORTS
TRACKING PATIENT CENSUS SHIFT TO SHIFT
STAFFING DEPARTMENTS FOR PROPER PATIENT CARE BASED ON PATIENT
CENSUS
COORDINATING AND DISTRIBUTING STAFF SCHEDULES FOR EACH
DEPARTMENT
CALLING STAFF WHEN NECESSARY IN REGUARDS TO SCHEDULING
ANSWERING AND TRANFERING ALL CALLS VIA 7 LINE PHONE SYSTEM
HANDLING NEW EMPLOYEE HIRE PAPERWORK
SCHEDULING NEW EMPLOYEE ORIENTATION
MONTHLY OIG REPORTS
BIWEEKLY PAYROLL REPORTS
JESSICA LUNA
463 Majors Street Sulphur Springs Tx,75482
****************@*****.***
CPR CERTIFIED TIL 2017 WELL ORAGANIZED
Skills
MICROSOFT PROFIENT CAN WORK ALONE OR WITH A TEAM
VSSPRO PROFICIENT EASILY
MICROSOFT EXCEL PROFICIENT MEDITCH PROFIENT
CAN TYPE UP TO 70 WPM
EXCELLENT CUSTOMER SERVICE
EXCELLENT MULTITASKER
SKILLS
CLOSING SHIFT
Employment MANAGER
SUPERVISOR:
H istory
MCDONALD’S, SULPHUR AUGUST 2008-
KEMEIUN FINNEY
SPRINGS TX,75482 MARCH 2010
FRONT Office
Manager APRIL 2010-
SUPERVISOR: AUGUST 2012
Nicole Perkins HAMPTON INN,SULPHUR December 2014-
903-***-**** SPRINGS TX, 75482 Present
CNA/STAFFING
COORDINATOR
SUPERVISOR:
ANITHA HOPKINS COUNTY MEORIAL
SANDERSON HOSPITAL, SULPHUR SPRINGS FEBRUARY 2012-
903-***-**** TX,75482 PRESENT
Education WORKING ON
ASSOCIATES IN
PARIS JUNIOR COLLEGE STILL
BUSINESS
SULPHUR SPRINGS TX, 75482 ENROLLED
MANAGEMENT
JESSICA LUNA
463 Majors Street Sulphur Springs Tx,75482
****************@*****.***
References
MANDY BRUCE
COWORKER/FRIEND
MCDONALD’S/HOPKINS COUNTY MEMORIAL
AMBER KEEN
COWORKER/FRIEND
HAMPTON INN
ANITA CARILLO
COWORKER/FRIEND
HOPKINS COUNTY MEMORIAL
Tod McKee
Father in Law
UPS Supervisor
Mackenzie McDonald
Family Friend
Barton Creek Country Club Austin
Contact this candidate