Customer Service Sales

Jamille Fairley

LEAD MOBILE SALES CONSULTANT - BEST BUY STORES

Atlanta, GA

**************@*****.*** - 309-***-****

• A self-starter and having expertise in evaluating the needs of customers while communicating relevant

benefits, I am looking to join with a team where I can add to the dedication and professionalism the projected

company delivers. Having demonstrated that customers come first, serving them with a sense of urgency,

passion and dedication.

Authorized to work in the US for any employer

WORK EXPERIENCE

LEAD MOBILE SALES CONSULTANT

BEST BUY STORES - October 2012 to Present

Offer customers cutting-edge solutions in a friendly, confident and knowledgeable manner.

• Build a loyal customer base by creating long-term relationships.

• Provide quality service to customers through account activation, maintenance, problem solving, modification,

and enhancement.

CUSTOMER SERVICE REPRESENTATIVE

AFNI, INC - March 2010 to October 2012

Handle and resolve customer service and billing problems.

• Enhance the lives of our customers by meeting their home service needs.

• Provide authentic customer interactions and strive to inspire the store team and our customer.

EDUCATION

PUBLIC RELATIONS

ILLINOIS CENTRAL COLLEGE

May 2013

ADDITIONAL INFORMATION

Skills & Abilities

MANAGEMENT

• Ensure the success of store and employees through excellent customer service and a demonstrated passion

for people.

• Oversee cash handlings to include closeouts, safe accountability and cash drops.

• Maintain accurate sales performance, product inventory, verify quality and ensure brand excellence within

store

SALES

• Interact directly with customers to provide the highest quality of assistance and resolve any issues that could

possibly affect the customers' experience.

• Proactively seek and incorporate basic and seasonal product knowledge into personal service approach

within assigned store zones(s).

• Maintain an appealing, easy-to-shop environment for customer by consistently executing visual

merchandising.

LEADERSHIP

• Serve as a role model for customer service and boosts sales and by using advanced sales techniques and

appropriate elements of a customer service model.

• Lead by encouraging feedback, coaching and motivating others to be extraordinary while cultivating a "peers

teaching peers" environment.

Contact this candidate