Christopher Felter
*** ****** *****, *********, ** 17602
*********@*****.***
WORK EXPERIENCE:
CNH Industrial
Technical Service Senior Specialist, New Holland, PA 5/2013-Present
Point Of Contact (POC) for the authoring of all combine header manuals and instructions
Create operator’s manuals, assembly instructions, service manuals, and Dealer Installed Accessory
(DIA) instructions across multiple platforms and brands of products
Regularly participate in team planning activities to contribute to the product development phase
Performed product servicing to gather information for procedures in manuals:
Removed, disassembled, assembled, and installed row unit drive systems and chopping
gearboxes for a corn header
Removed and installed hydraulic lines, electrical harnesses, and mounting hardware on a
Self-Propelled Windrower
Performed folding corn header shipping stand removal and installation procedures
Utilize VisMockUp and Creo Paremetric 3 Dimensional modeling software to create illustrations and
diagrams to depict service procedures, exploded views, bill of materials, and cutaway views
Regularly attend product training to further enhance knowledge on product offerings
CNH Industrial
Product Development Test Engineer, New Holland, PA 10/2012-5/2013
Managed products and recorded data for various types of current and prototype equipment in the
field
Attained product goals and performed test requests with CNH Industrial equipment at multiple
locations
Communicated with customers, dealers, and design engineers to perform product development
procedures
Arranged proper shipping for equipment and parts to appropriate recipients upon request
Summarized daily observation/problem reports for observed tests and events
Performed organized test experiments upon request:
Gearbox jamming test for a corn header with current and prototype parts
Performed video documented test simulations
Determined and analyzed pass/fail inspection for each simulation
Reported results to design engineer with suggestions for redesign
Conveyor trap door efficiency test on draper header with prototype parts
Set up test stand to simulate product feeding
Determined which prototype would work most efficiently for given conditions
Requested a patent on decreasing crop loss for corn headers during harvesting period in collaboration
with other team members
EDUCATION
The Pennsylvania State University, University Park, PA August
2012
B.S. Agricultural and Biological Engineering (ABE)
Off-Road Equipment Minor: Focus on technological aspects of mobile machinery
SKILLS:
Engineer in Training (EIT): Completed Fundamental Engineering Exam on April 9, 2011
Proficient in VisMockUp, SolidWorks, Creo Parametric, Visual Analysis, AutoCAD 2009, MS Office
and Matlab
Certified lift truck and overhead crane operator