Sales Management

Amber Kuipers ***** Kay Avenue #*** Hayward, CA **545

Email: ***************@*****.***

mobile: 510-***-****

home: 510-***-****

Summary:

An energetic, results-oriented, communications professional with experience in finance, education,

training, and documentation. Adaptable, hard-working, problem solver who uses interpersonal as well

as business communication skills to drive long term business growth and success.

Skills and Qualifications:

Accounts Accounts Collections General Ledger

Payable Receivable

Financial Expense Analysis Financial Financial

Analysis Statements Planning

Budget Cash-Flow Executive Event

Management Management Reporting Coordination

Client Relations Talent Assistant ZenDesk

Acquisition and Controller

Management

Microsoft Office SalesForce CRM Quickbooks

Enterprise

Experience:

Egnyte: Financial Analyst 12/2014 - Present

Responsible for the Day to Day Operations of the Finance Department

Assisted the Company Controller with regular and specialized tasks to improve business

workflow

Leveraged QuickBooks to invoice customers and keep track of payments and upsell

Maintained monthly spreadsheets in Excel for upgrades and custom plan deployment

Coordinated with Sales Managers to create and improve due process for billing

Created custom plans through specialized billing dashboard for use with non-standard business

processes

Resolved issues and maintained connection with clientele through ZenDesk

Used proprietary internal assets to enable Sales Associates and Managers with standard and

custom plans

Fortified Salesforce to maintain a checks and balances system with Sales Associates, reportable

to Managers and Executives

San Lorenzo Unified School District: Substitute Teacher 10/2007 - 12/2014

• Inherited an existing plan and schedule from an absent instructor and executed

• Precisely followed absentee’s lesson plan and added to the plan if exhausted

• Created new lesson plans from the required material

• Maintained classroom discipline, and contacted parents or guardian in the event that in-room

discipline was insufficient

• Utilized Microsoft Office to create various documents,, presentations, spreadsheets, etc.

• Non-Profit Volunteer Work

Christ Community Church: Fund Manager

• Managed and was accountable for a five-figure fund used for benevolence, hospice, personal

growth, and emergency response on a grant or loan basis

• Was responsible for the initial interaction, assessment, and arrangements of resources for those

in need

• Conferred with a team of Deacons and Pastors in the case wh ere additional consideration was

required

• Interfaced with the beneficiary of the resources to further aid in efficient use of the fund

• Held accountable all loan recipients and tracked their payment and return of resource to the

fund

• Escalated to organization leadership in circumstances where additional considerations were

required

Christ Community Church: Nursery Coordinator 06/2003 - 03/2015

• Child care for infants and toddlers

• CAP certified

• First Aid/CPR certified

• Organized and distributed the schedule for existing volunteers

• Screened, recruited, and trained new qualified volunteers

• Maintained a safe and hygienic environment

• Effectively communicated expectations to parents and volunteers

The Boys and Girls Club of America: Shotokan Karate Instructor 01/2008 - 09/2009

• Instructed all ages in a globally recognized martial art

• Performed operational logistics, including creating, maintaining, and executing on a self-paced

budget, placed orders for requisite materials, collected and tracked fees and payments, and

coordinated events including rank testing, inter-dojo visits, tournaments, and calendar functions

• Created a variety of marketing materials including fliers, notifications, and articles for an

assortment of digital and paper-and-ink publications

Education:

San Francisco State University 2005 - 2009

Masters degree in Communications, Emphasis in Political Rhetoric

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